SAP SuccessFactors Learning Customer Reviews 2025

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SAP

SAP SuccessFactors Learning

Composite Score

7.7 /10

CX Score

8.0 /10

41 Reviews

What is SAP SuccessFactors Learning?

The SAP SuccessFactors Learning solution helps prepare people for the future with innovative capabilities to drive skills management, learning, and development. With a unified corporate learning management system (LMS), you can boost employee skills while helping ensure compliance. SAP SuccessFactors Learning supports employee training and reduces compliance risk with a modern learning experience.

Company Details

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Awards & Recognition

SAP SuccessFactors Learning won the following awards in the Learning Management - Enterprise category

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1 Top Rated Capabilities

0 Top Rated Features

2024

0 Top Rated Capabilities

1 Top Rated Features

2022

SAP SuccessFactors Learning Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP SuccessFactors Learning.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

98 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP SuccessFactors Learning?

0% Negative

8% Neutral

92% Positive

Pros

Trustworthy
Respectful
Acts with Integrity
Fair

Feature Ratings

Average 77

3rd Party Integration

Instructor Led Training

Course Management

Lesson Planning

International Support

Customer Partner Training

Assessments and Quizzes

Content Management

Student Collaboration

Analytics and Reporting

Content Creation

Vendor Capability Ratings

Average 78

Ease of Implementation

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Ease of Data Integration

Business Value Created

Usability and Intuitiveness

Breadth of Features

Vendor Support

Ease of Customization

Product Strategy and Rate of Improvement

SAP SuccessFactors Learning Reviews

Subhashree S.

Role: Information Technology
Industry: Chemicals
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2022

Easy to use and maintain, but less customizations

Likeliness to Recommend

7 /10

What differentiates SAP SuccessFactors Learning from other similar products?

Database HANA and content storage , integrations with the complete suite , new reporting systems , easy admin work , BPT

What is your favorite aspect of this product?

Ease of use , Readable configurations , ability to integrate with other modules , community that SAP provides

What do you dislike most about this product?

Less customizations , no bulk removals available,

What recommendations would you give to someone considering this product?

If large company with many HR modules , please go ahead. But LMS as a stand-alone system is not great.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Trevor P.

Role: Consultant
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2021

Easy to Use & Admin,but trailing Industry Standard

Likeliness to Recommend

6 /10

What differentiates SAP SuccessFactors Learning from other similar products?

The ability to own the configuration almost entirely, without needing to file support assistance.

What is your favorite aspect of this product?

Admins have a plethora of configurable options that allow to create solutions for business needs, at times even being able to use a feature or setting that can be used to another purpose than originally intended.

What do you dislike most about this product?

It's been the same for about 8 years now. SAP really needs to bring the LMS directly into the suite instead of being a bolt on integrated system (plateau). It's absurd the amount of redundant work needed in configuration and the difficulty bringing data together for talent reports.

What recommendations would you give to someone considering this product?

Learn how the integration center works as long as it's an integrated system, it will be the answer to all the data issues you have.

Pros

Caring
Acts with Integrity
Includes Product Enhancements
Reliable

Cons

Slower Product Innovation
Less Effective Service
Wastes Time

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SAP SuccessFactors Learning

What is SAP SuccessFactors Learning?

Company Details

Need Assistance?

Awards & Recognition

SAP SuccessFactors Learning Ratings

84 Likeliness to Recommend

1 Since last award

98 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love SAP SuccessFactors Learning?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

3rd Party Integration The system integrates with other 3rd party applications.

Instructor Led Training Includes content and training materials in a virtual or a physical setting.

Course Management Includes course descriptions, course requirements, and materials.

Lesson Planning Includes an objective, content, method, and evaluation of a particular lesson.

International Support includes ability to support multiple languages concurrently

Customer Partner Training includes ability to share content externally with partners and customers

Assessments and Quizzes Includes time and attempt limits, question banks, block progression, and certificates.

Content Management Includes collaboration, check-in/check-out, and version control.

Student Collaboration Includes ability to view, share, and direct work between co-workers and students in or near real-time.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Content Creation Provides tools for creating content to be used and shared on the platform.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

SAP SuccessFactors Learning Reviews

Subhashree S.

Easy to use and maintain, but less customizations

Likeliness to Recommend

Pros

Trevor P.

Easy to Use & Admin,but trailing Industry Standard

Likeliness to Recommend

Pros

Cons

Title

1
Since last award

Feature Ratings

3rd Party Integration

Instructor Led Training

Course Management

Lesson Planning

International Support

Customer Partner Training

Assessments and Quizzes

Content Management

Student Collaboration

Analytics and Reporting

Content Creation

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Ease of Data Integration

Business Value Created

Usability and Intuitiveness

Breadth of Features

Vendor Support

Ease of Customization

Product Strategy and Rate of Improvement