What is Salesforce CPQ?
CPQ Salesforce, or Configure, Price, Quote Software by Salesforce is a sales tool for companies to provide accurate pricing with any given product configuration scenario. CPQ applications take into account optional features, customizations, quantities, and discounts, allowing sales reps to quote prices quickly and accurately. Salesforce CPQ gives your sales team easy to use software, available on any device due to it鈥檚 cloud based platform. Hosted within the Sales Cloud platform giving you a direct link with your CRM to make the most impactful sales decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce CPQ?
Pros
- Respectful
- Reliable
- Enables Productivity
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi Currency
Product and Service Configuration
Quote Development and Administration
Application Integration
Discounting Management
Reporting and Analytics
Visual Configuration
Workflow & Approvals
Renewal Management
Catalog Management
Rules Engine
Vendor Capability Ratings
Breadth of Features
Business Value Created
Ease of Data Integration
Quality of Features
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Vendor Support
Usability and Intuitiveness
Availability and Quality of Training
Salesforce CPQ Reviews
Brad T.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Apr 2024
Salesforce offers powerful and flexible features
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
The Salesforce CPQ journey was interesting, but the result was excellent. We went from having one Deal Desk analyst providing quotes for all sales reps to sales reps creating their own quotes on their own.
What is your favorite aspect of this product?
As a small team, we like the flexibility to make last-minute adjustments when we discover something isn't working. For more complex quoting requirements, you can also use QCP to expand your normal capacity.
What do you dislike most about this product?
Launching CPQ is a time-consuming process that requires extensive planning, development, and testing. Furthermore, problems will persist regardless of your efforts.
What recommendations would you give to someone considering this product?
One of the best things about Salesforce CPQ is its versatility. Things become much clearer as you learn how he uses all those objects.
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Client Friendly Policies
Kyla D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2023
Easy to use and accelerates sales cycle
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
The ability to pull data from multiple other applications. Integrates the sales cycle from start to finish
What is your favorite aspect of this product?
Easy to use - and they have training on Salesforce.com for it
What do you dislike most about this product?
The way my internal company has it set up
What recommendations would you give to someone considering this product?
Worth the money - sets you up for success at other companies too
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Fabian H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2023
Complex but well integrated into SalesCloud
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
Salesforce CPQ has a seamless integration with Salesforce SalesCloud and offers features like complex pricing models, product configuration, and quoting.
What is your favorite aspect of this product?
Indeed, the s铆ntegration with the Salesforce Platform
What do you dislike most about this product?
The cost and the fact that many features seem to be not finished in development
What recommendations would you give to someone considering this product?
Before choosing Salesforce CPQ, evaluate your business's specific needs and complexity. Consider how its features, integration with Salesforce CRM, and overall ecosystem align with your specific sales process and technological/administrative capabilities.
Pros
- Continually Improving Product
- Includes Product Enhancements
- Reliable
- Unique Features
Cons
- Less Effective Service
- Vendor Friendly Policies
- Under Delivered
