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What is Sage CRM?
Sage CRM provides sales teams with powerful tools and quick access to the information they need to manage and progress leads and opportunities. It is helping thousands of small and medium sized businesses across the globe automate their sales process. And Sage CRM gives you and your sales team detailed account and pipeline information so you can close deals faster.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
98 Plan to Renew
84 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sage CRM?
Pros
- Respectful
- Acts with Integrity
- Transparent
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Customer Service Management
Sales Management
Lead Management
Analytics and Reporting
Account and Contact Management
Activity and Workflow Management
Telephony and Call Center Management
Collaboration
Marketing Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Quality of Features
Vendor Support
Usability and Intuitiveness
Ease of Implementation
Product Strategy and Rate of Improvement
Business Value Created
Breadth of Features
Sage CRM Reviews
George N.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted Feb 2021
Great CRM platform
Likeliness to Recommend
What differentiates Sage CRM from other similar products?
Sage CRM is completely based on cloud platform so am able to access it from anywhere. Fact that during this pandemic era we all had to mostly work from home this stood out for me
What is your favorite aspect of this product?
Ease of use and implementation. It also integrates so well with other platforms from the cloud version. It helps me manage sales lead because it has the potential to auto create new contact of sales lead and it also allows track each individual team member performance. It has a very good sales management and that's why salesforce activities are fully functioning.
What do you dislike most about this product?
Sometimes to upload a huge chunk of data in CSV file may take you forever
What recommendations would you give to someone considering this product?
A good sales management software for growing companies
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Brittany A.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Feb 2021
Excellent CRM tool
Likeliness to Recommend
What differentiates Sage CRM from other similar products?
With sage CRM it helps centralize old and new contacts making sale easier for you. It also helps in sending both individual and mass mails. Sage CRM offers a full set of features such as case management, marketing campaigns and it's very easy to navigate between the dashboard, to the leads, contacts deals tasks calendars and reports.
What is your favorite aspect of this product?
It's functionality and ease of use plus solving the ability to send mass mails
What do you dislike most about this product?
Inability to upload csv files but am hopeful this will be resolved soon
What recommendations would you give to someone considering this product?
It's an excellent CRM tool for a growing medium sized company, so I highly recommend the
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
EMMA B.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2021
Great CRM for Small And Medium Sized Companies
Likeliness to Recommend
What differentiates Sage CRM from other similar products?
It is able to intergrate to our accounting system. The user database can be customized.
What is your favorite aspect of this product?
Sage CRM does great when it comes to lead tracking , helps an organization keep track of their prospects. Through Sage CRM one can send mass emails to clients. Sage CRM has helped us generate workflows in regards to our main processes in the business. With the reporting fearture , the organization is able to gain insight on performance. Sage CRM does forecasting and pipeline. Opportunity management. Very easy to use and very intuitive.
What do you dislike most about this product?
There is nothing to dislike so far.
What recommendations would you give to someone considering this product?
I would higly recommend Sage CRM to small and mid sized organizations to drive sales and business productivity by managing existing relationship with clients and generate new ones.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
