Palo Alto Cortex XDR Customer Reviews 2025

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Palo Alto Networks

Palo Alto Cortex XDR

Composite Score

8.5 /10

CX Score

8.8 /10

36 Reviews

What is Palo Alto Cortex XDR?

To stay ahead of fast-moving threats, you need AI-powered endpoint security that continuously learns new attack techniques. Cortex XDR鈩� offers protection that blocks all malware, exploits and fileless attacks to keep your endpoints safe

Company Details

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Awards & Recognition

Palo Alto Cortex XDR won the following awards in the Endpoint Detection & Response category

Filter By

2 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2025

Strategy and Innovation

2024

9 Top Rated Capabilities

9 Top Rated Features

2024

Strategy and Innovation

2023

Palo Alto Cortex XDR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Palo Alto Cortex XDR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

93 Plan to Renew

3
Since last award

81 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Palo Alto Cortex XDR?

0% Negative

8% Neutral

92% Positive

Pros

Trustworthy
Client Friendly Policies
Acts with Integrity
Helps Innovate

Feature Ratings

Average 81

Whitelisting Blacklisting

Intrusion Detection Prevention

Machine Learning

Continuous Monitoring

Behavioural Analytics

Agent Efficiency

Malware Identification Accuracy

Automated Threat Response

IOC Tools

IOC Consumption

Task Prioritization

Vendor Capability Ratings

Average 81

Business Value Created

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Implementation

Availability and Quality of Training

Vendor Support

Ease of Customization

Also Featured in...

Extended Detection & Response

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Endpoint Protection - Enterprise

Translation missing: en.product_page.ratings.score 8.4

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Network Detection and Response

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Threat Intelligence Platform

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Palo Alto Cortex XDR Reviews

Role: Human Resources
Industry: Engineering
Involvement: Vendor Management and Renewal

Validated Review

Anonymous Reviewer

Submitted Jun 2025

"Efficient and User-Friendly Software That Exceeds

Likeliness to Recommend

6 /10

Pros

Helps Innovate
Reliable
Enables Productivity
Unique Features

Role: C-Level
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Apr 2025

Not availble

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Pahul p.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2025

A Dedicated Threat Detector : Cortex XDR !

Likeliness to Recommend

10 /10

What differentiates Palo Alto Cortex XDR from other similar products?

The thing which differentiates it from other similar solutions is its Advanced security and the trust they provide to its clients . they are very secure and they have dedicated AI detection threat mechanism which is great and very much effective.

What is your favorite aspect of this product?

My favorite aspect of using Cortex XDR is its Holistic Visibility which means:- 1)Cortex XDR consolidates data from endpoints, networks, cloud, and third-party tools into a single dashboard. This unified view cuts through the noise, helping teams spot threats faster without juggling multiple consoles and helps in a better and fast data transmission ,. 2)AI-Driven Detection: Its machine learning models analyze behavior patterns to catch advanced threats (like zero-days or fileless attacks) that traditional tools might miss. 3) A great endpoint protection . above mentioned points are some of my favorite aspect of using Cortex XDR.

What do you dislike most about this product?

Nothing , its a great threat detection tool.

What recommendations would you give to someone considering this product?

Any one who wants a proper End point security should definitely contact them .

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

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Palo Alto Cortex XDR

What is Palo Alto Cortex XDR?

Company Details

Need Assistance?

Awards & Recognition

Palo Alto Cortex XDR Ratings

89 Likeliness to Recommend

1 Since last award

93 Plan to Renew

3 Since last award

81 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Palo Alto Cortex XDR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Whitelisting Blacklisting Whitelisting and blacklisting of applications and websites that are either certified to be safe, or suspected to be malicious.

Intrusion Detection Prevention Through event monitoring, the detection, countermeasure and prevention of possible security incidents or threats.

Machine Learning Can provide deep behavioural insights.

Continuous Monitoring Allows customers to select specific third parties which are continuously monitored, with alerts generated for significant changes in risk scores

Behavioural Analytics Includes real-time dashboard visualizations, detailed & summary reporting on user behaviour.

Agent Efficiency Agents are lightweight and create few conflicts or performance impacts.

Malware Identification Accuracy Malware identification and fingerprinting can provide extensive and deep indicators and analysis of malware detected.

Automated Threat Response Automatic response to threats.

IOC Tools Full export capabilities are simple to execute.

IOC Consumption Ability to consume IOCs.

Task Prioritization Ability to assign a priority to tasks.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Extended Detection & Response

Endpoint Protection - Enterprise

Network Detection and Response

Threat Intelligence Platform

Palo Alto Cortex XDR Reviews

"Efficient and User-Friendly Software That Exceeds

Likeliness to Recommend

Pros

Not availble

Likeliness to Recommend

Pros

Pahul p.

A Dedicated Threat Detector : Cortex XDR !

Likeliness to Recommend

Pros

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Title

1
Since last award

3
Since last award

2
Since last award

Feature Ratings

Whitelisting Blacklisting

Intrusion Detection Prevention

Machine Learning

Continuous Monitoring

Behavioural Analytics

Agent Efficiency

Malware Identification Accuracy

Automated Threat Response

IOC Tools

IOC Consumption

Task Prioritization

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Implementation

Availability and Quality of Training

Vendor Support

Ease of Customization