Oracle E-Business Suite Customer Reviews 2025

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Oracle

Oracle E-Business Suite

Composite Score

7.2 /10

CX Score

7.3 /10

36 Reviews

What is Oracle E-Business Suite?

Oracle E-Business Suite supports today鈥檚 evolving business models, drives productivity, and meets the demands of the modern mobile user. 91制片厂ing on a 30-year history of innovation, Oracle E-Business Suite continues to deliver new application functionality and expand the capabilities of existing features while helping you gain all the benefits of Oracle Cloud. Oracle E-Business Suite is a comprehensive suite of integrated, global business applications that enable organizations to make better decisions, reduce costs, and increase performance.

Company Details

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Awards & Recognition

Oracle E-Business Suite won the following awards in the Accounting - Enterprise category

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0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

6 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Product Impact
Contract Negotiation

2023

2021 Data Quadrant Champion

2021

7 Top Rated Capabilities

3 Top Rated Features

2021

Oracle E-Business Suite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle E-Business Suite.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

76 Likeliness to Recommend

2
Since last award

91 Plan to Renew

2
Since last award

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+70 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle E-Business Suite?

8% Negative

16% Neutral

76% Positive

Pros

Efficient Service
Respectful
Transparent
Fair

Feature Ratings

Average 82

Accounts Receivable Invoicing

Expense Management

General Ledger Chart of Accounts

Accounts Payable Purchase Orders

Cost Revenue Tracking

Budgeting Forecasting

Cash Flow Management

Reconciliation

Project Accounting

Integration APIs

Dashboards, Analytics and Reporting

Vendor Capability Ratings

Average 72

Business Value Created

Ease of IT Administration

Vendor Support

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training

Quality of Features

Usability and Intuitiveness

Ease of Customization

Also Featured in...

Customer Relationship Management - Enterprise

Translation missing: en.product_page.ratings.score 7.7

View Oracle E-Business Suite in this category (opens in a new tab)

Discrete Manufacturing ERP

Translation missing: en.product_page.ratings.score 7.7

View Oracle E-Business Suite in this category (opens in a new tab)

Enterprise Resource Planning - Enterprise

Translation missing: en.product_page.ratings.score 7.4

View Oracle E-Business Suite in this category (opens in a new tab)

Oracle E-Business Suite Reviews

Role: C-Level
Industry: Government
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jun 2025

No longer a relevant solution

Likeliness to Recommend

5 /10

Pros

Over Delivered
Inspires Innovation
Respectful
Generous Negotitation

Cons

Inhibits Innovation
Vendor Friendly Policies
Less Fair

Mary S.

Role: Finance
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Awesome Product!

Likeliness to Recommend

8 /10

What differentiates Oracle E-Business Suite from other similar products?

EBS offers a wide range of integrated applications covering various business processes, including finance, supply chain management, human resources, customer relationship management, and more. This breadth allows organizations to manage many functions within a single system.

What is your favorite aspect of this product?

One of the standout aspects of Oracle E-Business Suite is its integrated ecosystem. The seamless connectivity between various modules鈥攍ike finance, supply chain, and human resources鈥攅nables organizations to have a holistic view of their operations. This integration helps streamline processes, reduces data silos, and enhances collaboration across departments.

What do you dislike most about this product?

One common critique of Oracle E-Business Suite is its complexity. The extensive features and customization options can lead to a steep learning curve for users. Implementing and configuring the system can also be time-consuming and resource-intensive, which may deter smaller organizations or those without dedicated IT support.

What recommendations would you give to someone considering this product?

Clearly define your business requirements and processes. Understand which modules are essential for your organization and how they will integrate with existing systems.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sanjana B.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

User friendly and Reliable.

Likeliness to Recommend

8 /10

What differentiates Oracle E-Business Suite from other similar products?

Oracle's composable architecture and integrated cloud infrastructure offer a robust platform for innovation. Oracle's unified data model provides consistency across applications, enhancing user experience and decision-making, a stark contrast to SAP's fragmented approach

What is your favorite aspect of this product?

Unlike on-premises E-Business Suite systems, there is no hardware to purchase or maintain. Maintenance tasks, such as applying security and technical patches as well as maintaining the operating system and applying updates, are all performed by Oracle. This is my favourite part of this product

What do you dislike most about this product?

This is just a bit costly than the other products available, nothing else.

What recommendations would you give to someone considering this product?

One should definitely try this atleast once to get the best services from the other available options in the market.

Pros

Reliable
Trustworthy
Unique Features
Efficient Service

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Oracle E-Business Suite

What is Oracle E-Business Suite?

Company Details

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Awards & Recognition

2023 Emotional Footprint Champion

2021 Data Quadrant Champion

Oracle E-Business Suite Ratings

76 Likeliness to Recommend

2 Since last award

91 Plan to Renew

2 Since last award

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+70 Net Emotional Footprint

How much do users love Oracle E-Business Suite?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Accounts Receivable Invoicing Record of claims for payment for goods or services provided. Usually includes a customer invoicing capability

Expense Management Includes all aspects of expense forms design, completion, submission, limits and compliance, and reporting.

General Ledger Chart of Accounts The general ledger contains the organization鈥檚 accounts for recording assets, liabilities, revenue, and expenses.

Accounts Payable Purchase Orders Record of debts owing for an organization. Sometimes includes a purchase order capability

Cost Revenue Tracking The process of recording, classifying, analyzing, summarizing, and allocating costs associated with a process

Budgeting Forecasting Functionality allowing users to create and maintain budgets and develop forecasts, 鈥渨hat-if鈥� scenarios, etc

Cash Flow Management Includes income and expense tracking, as well as cash flow monitoring.

Reconciliation Functionality that ensures that two sets of records (usually the balances of two accounts) are in agreement.

Project Accounting Ability to track, report and analyse financial results and implications at an individual project level

Integration APIs Ability of the software to interface with legacy and other third party applications.

Dashboards, Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, forecasting & easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Customer Relationship Management - Enterprise

Discrete Manufacturing ERP

Enterprise Resource Planning - Enterprise

Oracle E-Business Suite Reviews

No longer a relevant solution

Likeliness to Recommend

Pros

Cons

Mary S.

Awesome Product!

Likeliness to Recommend

Pros

Sanjana B.

User friendly and Reliable.

Likeliness to Recommend

Pros

Most Popular Oracle E-Business Suite Comparisons

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Title

2
Since last award

2
Since last award

Feature Ratings

Accounts Receivable Invoicing

Expense Management

General Ledger Chart of Accounts

Accounts Payable Purchase Orders

Cost Revenue Tracking

Budgeting Forecasting

Cash Flow Management

Reconciliation

Project Accounting

Integration APIs

Dashboards, Analytics and Reporting

Vendor Capability Ratings

Business Value Created

Ease of IT Administration

Vendor Support

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training

Quality of Features

Usability and Intuitiveness

Ease of Customization