Notion Customer Reviews 2025 | Project Management

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Notion Labs

Notion

Composite Score

8.9 /10

CX Score

9.1 /10

131 Reviews

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you鈥檙e already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

Company Details

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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

1% Negative

4% Neutral

95% Positive

Pros

Helps Innovate
Acts with Integrity
Reliable
Trustworthy

Feature Ratings

Average 85

Collaboration

Document Management

Planning and Scheduling

Workflow Management

Hierarchical Task Management

Mobile Access

Time & Expense Tracking

Dependency and Milestone Tracking

Resource Management

Reporting

Budget Management

Vendor Capability Ratings

Average 82

Business Value Created

Quality of Features

Ease of Customization

Breadth of Features

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

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Notion Reviews

Collins E.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2024

Classic features. Great design

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Its great design and an endless list of functionalities

What is your favorite aspect of this product?

Aesthetics and functionality

What do you dislike most about this product?

difficult to understand at first

What recommendations would you give to someone considering this product?

It will do all you need it to

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Lukman I.

Role: Sales Marketing
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Very sophisticated!

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

It is very versatile.

What is your favorite aspect of this product?

I love that you can build a digital business off of Notion.

What do you dislike most about this product?

Nothing really, it serves my needs.

What recommendations would you give to someone considering this product?

It's the best choice you will make for your productivity.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Garvis G.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

easy to use for both personal and business needs.

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

because notion is so flexible, it can be used for both individual work and group projects.

What is your favorite aspect of this product?

manages tasks, takes notes, and lets you write content all in one place, and it's easy to move from one page to another.

What do you dislike most about this product?

it works slowly, the pages are bigger, and it takes a while to get used to.

What recommendations would you give to someone considering this product?

perfect for people who want a versatile, all-in-one work tool鈥�.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

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What is Notion?

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Awards & Recognition

Notion Ratings

89 Likeliness to Recommend

95 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Notion?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Time & Expense Tracking Ability to track time for planning and estimating

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Resource Management Includes resource allocation, expense tracking, and resource planning.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

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Notion Reviews

Collins E.

Classic features. Great design

Likeliness to Recommend

Pros

Lukman I.

Very sophisticated!

Likeliness to Recommend

Pros

Garvis G.

easy to use for both personal and business needs.

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Document Management

Planning and Scheduling

Workflow Management

Hierarchical Task Management

Mobile Access

Time & Expense Tracking

Dependency and Milestone Tracking

Resource Management

Reporting

Budget Management

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Customization

Breadth of Features

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement