Notion Customer Reviews 2025 | Project Management

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Notion Labs

Notion

Composite Score

8.9 /10

CX Score

9.1 /10

131 Reviews

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you鈥檙e already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

Company Details

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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

1% Negative

4% Neutral

95% Positive

Pros

Helps Innovate
Acts with Integrity
Reliable
Trustworthy

Feature Ratings

Average 85

Collaboration

Document Management

Planning and Scheduling

Workflow Management

Hierarchical Task Management

Mobile Access

Time & Expense Tracking

Dependency and Milestone Tracking

Resource Management

Reporting

Budget Management

Vendor Capability Ratings

Average 82

Business Value Created

Quality of Features

Ease of Customization

Breadth of Features

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

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Notion Reviews

Anne K.

Role: Industry Specific Role
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Great product and one can do a lot of things!

Likeliness to Recommend

8 /10

What differentiates Notion from other similar products?

It has a lot of features

What is your favorite aspect of this product?

It can easily be integrated into websites.

What do you dislike most about this product?

It has a lot of features that sometimes one doesn't even know how to use it to the fullest capabilities.

What recommendations would you give to someone considering this product?

The app has a lot of functions, so you might want to take it a step at a time.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Tuot N.

Role: Information Technology
Industry: Media
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

The Ultimate Productivity and Organization

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

Notion combines note-taking, task management, databases, and collaboration in a single customizable workspace, offering unmatched flexibility and integration.

What is your favorite aspect of this product?

My favorite aspect of Notion is its flexibility, allowing users to create personalized workflows with templates, databases, and integrations that adapt seamlessly to diverse needs.

What do you dislike most about this product?

The steep learning curve for new users can be frustrating, and occasional performance lags in larger workspaces hinder smooth usage, especially when managing complex databases or collaborative projects.

What recommendations would you give to someone considering this product?

Start with simple templates to explore Notion's capabilities, invest time in learning its features, and utilize community resources for inspiration. Gradually customize your workspace to suit personal or team needs effectively.

Pros

Reliable
Enables Productivity
Trustworthy
Efficient Service

Neetu B.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

the all in one workspace design

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

notion allows you take notes organize tasks and collaborate on one platform unlike trello

What is your favorite aspect of this product?

the new ai features generate information and ideas depending on your commands

What do you dislike most about this product?

learning how the site operates can be difficult for new users

What recommendations would you give to someone considering this product?

good for project-management groups that need flexibility

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

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What is Notion?

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Awards & Recognition

Notion Ratings

89 Likeliness to Recommend

95 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Notion?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Time & Expense Tracking Ability to track time for planning and estimating

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Resource Management Includes resource allocation, expense tracking, and resource planning.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

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Notion Reviews

Anne K.

Great product and one can do a lot of things!

Likeliness to Recommend

Pros

Tuot N.

The Ultimate Productivity and Organization

Likeliness to Recommend

Pros

Neetu B.

the all in one workspace design

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Document Management

Planning and Scheduling

Workflow Management

Hierarchical Task Management

Mobile Access

Time & Expense Tracking

Dependency and Milestone Tracking

Resource Management

Reporting

Budget Management

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Customization

Breadth of Features

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement