Notion Customer Reviews 2025 | Project Management

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Notion Labs

Notion

Composite Score

8.9 /10

CX Score

9.1 /10

146 Reviews

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you鈥檙e already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

Company Details

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Awards & Recognition

Notion won the following awards in the Project Management - Enterprise category

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1 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2025

Strategy and Innovation
Product Impact

2025

Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

2% Negative

4% Neutral

94% Positive

Pros

Helps Innovate
Acts with Integrity
Transparent
Reliable

Feature Ratings

Average 85

Collaboration

Document Management

Planning and Scheduling

Workflow Management

Hierarchical Task Management

Mobile Access

Dependency and Milestone Tracking

Time & Expense Tracking

Resource Management

Budget Management

Reporting

Vendor Capability Ratings

Average 82

Business Value Created

Ease of Customization

Quality of Features

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

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Notion Reviews

Tyrell F.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2025

Notion: Powerful and Flexible Tool!

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

It stands out for its all-in-one workspace approach, combining notes, databases, task management and collaboration in a highly customizable interface, unlike tools that focus on just one function.

What is your favorite aspect of this product?

Its flexibility, it lets you organize information, projects, and workflows exactly the way you want, making it a true all-in-one workspace.

What do you dislike most about this product?

it can feel slow and overwhelming when handling large databases or complex setups, especially for new users.

What recommendations would you give to someone considering this product?

I鈥檇 recommend using Notion if you need a flexible all-in-one workspace, but start simple and gradually build your setup to avoid feeling overwhelmed.

Pros

Helps Innovate
Reliable
Trustworthy
Effective Service

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Sep 2025

Resume organization and management with AI.

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Reliable
Transparent
Helps Innovate

PAUL A.

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2025

An incredibly flexible all in one workspace

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

It stands out for its flexibility and task management

What is your favorite aspect of this product?

It let me design custom workflow it has a rich collaboration features

What do you dislike most about this product?

It is somehow complex for new time users, it takes time to adapt using it

What recommendations would you give to someone considering this product?

It is a great software for organizing projects

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

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What is Notion?

Company Details

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Awards & Recognition

Notion Ratings

89 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Notion?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Time & Expense Tracking Ability to track time for planning and estimating

Resource Management Includes resource allocation, expense tracking, and resource planning.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

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Notion Reviews

Tyrell F.

Notion: Powerful and Flexible Tool!

Likeliness to Recommend

Pros

Resume organization and management with AI.

Likeliness to Recommend

Pros

PAUL A.

An incredibly flexible all in one workspace

Likeliness to Recommend

Pros

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Title

Feature Ratings

Collaboration

Document Management

Planning and Scheduling

Workflow Management

Hierarchical Task Management

Mobile Access

Dependency and Milestone Tracking

Time & Expense Tracking

Resource Management

Budget Management

Reporting

Vendor Capability Ratings

Business Value Created

Ease of Customization

Quality of Features

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement