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Microsoft Systems Center Operations Manager Logo Award Winner Product Badge
Microsoft Systems Center Operations Manager Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Systems Center Operations Manager

Composite Score
8.1 /10
CX Score
8.3 /10
Microsoft Systems Center Operations Manager
8.1 /10

What is Microsoft Systems Center Operations Manager?

Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure the predictable performance and availability of vital applications, and offers comprehensive monitoring for your datacenter and cloud, both private and public.

Company Details


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Awards & Recognition

Microsoft Systems Center Operations Manager won the following awards in the Data Center Automation category

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Microsoft Systems Center Operations Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Systems Center Operations Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Systems Center Operations Manager?

4% Negative
9% Neutral
87% Positive

Pros

  • Fair
  • Reliable
  • Enables Productivity
  • Caring

Feature Ratings

Average 83

Task Monitoring

87

Application Provisioning

84

Task Scheduling

83

Server Configuration Monitoring

83

Patching Automation

82

Server Provisioning

82

Multi-Site Functionality

82

Compliance Monitoring

82

Audit Trail

82

Remediation

81

Backup

81

Vendor Capability Ratings

Average 81

Ease of IT Administration

84

Business Value Created

83

Vendor Support

83

Ease of Data Integration

83

Breadth of Features

82

Quality of Features

81

Ease of Implementation

79

Ease of Customization

79

Availability and Quality of Training

78

Usability and Intuitiveness

77

Product Strategy and Rate of Improvement

77

Microsoft Systems Center Operations Manager Reviews

Terence W.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Powerful product!

Likeliness to Recommend

10 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

Microsoft Systems Center Operations Manager excels in integrating with Microsoft technologies, offering great monitoring, alerting, and reporting for both on-premises and hybrid environments. It鈥檚 ideal for managing large IT infrastructures with Microsoft ecosystem support. It鈥檚 a great benefit to have!

What is your favorite aspect of this product?

The seamless integration with the Microsoft ecosystem, making it easy to manage and monitor Windows-based and hybrid environments efficiently.

What do you dislike most about this product?

its interface can feel cumbersome and less intuitive compared to some more streamlined monitoring solutions. There is not much else

What recommendations would you give to someone considering this product?

I鈥檇 recommend to someone who is heavily invested in Microsoft technologies and needs a comprehensive, scalable monitoring solution. It鈥檚 ideal for larger organizations that require deep integration, advanced reporting, and proactive alerting for their IT infrastructure.

Pros

  • Performance Enhancing
  • Inspires Innovation
  • Client Friendly Policies
  • Appreciates Incumbent Status

Ndereba M.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2025

Powerful for Microsoft environments.

Likeliness to Recommend

9 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

SCOM is perfect for businesses using Microsoft products, offering deep integration, detailed monitoring, and scalability. Its tailored Management Packs make it ideal for managing Microsoft-based environments, though alternatives might suit mixed platforms better.

What is your favorite aspect of this product?

My favorite aspect of SCOM is its seamless integration with Microsoft products. It provides deep insights and tailored monitoring for applications like SQL Server and Exchange, making it incredibly effective in Microsoft-centric environments.

What do you dislike most about this product?

What I dislike most about SCOM is its steep learning curve and the complexity of setup and configuration. New users may find it challenging to fully utilize its capabilities without significant effort and expertise.

What recommendations would you give to someone considering this product?

If you鈥檙e considering SCOM, ensure your environment is heavily Microsoft-based to maximize its value. Invest time in training or hiring expertise for setup, and plan for ongoing management to leverage its full potential.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

ThankGod S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2025

Robust Monitoring for Microsoft Environments,

Likeliness to Recommend

8 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

SCOM integrates deeply with other Microsoft tools, making it ideal for organizations heavily invested in the Microsoft ecosystem. It offers powerful infrastructure monitoring and custom alerting for servers, applications, and services.

What is your favorite aspect of this product?

Its ability to provide detailed health and performance monitoring across Windows Server environments. The management packs offer specialized monitoring for different Microsoft services, which helps with proactive issue detection.

What do you dislike most about this product?

Initial setup and ongoing management can be complex, especially for non-Microsoft environments. Customization and tuning require expertise, and the UI can feel outdated compared to modern monitoring platforms.

What recommendations would you give to someone considering this product?

SCOM is a strong choice if your infrastructure is mostly Microsoft-based and you have experienced admins. Be prepared to invest time in configuration and training to get the most out of its capabilities.

Pros

  • Reliable
  • Performance Enhancing
  • Caring
  • Security Protects

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