Microsoft Sharepoint Customer Reviews 2025

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Microsoft Corporation

Microsoft Sharepoint

Composite Score

8.8 /10

CX Score

9.1 /10

1182 Reviews

What is Microsoft Sharepoint?

Microsoft SharePoint is your mobile intranet for collaboration and teamwork. Share files, manage documents and create team sites & employee intranets.

Company Details

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Awards & Recognition

Microsoft Sharepoint won the following awards in the Document Management category

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2025 Data Quadrant Champion

Latest Award, 2025

0 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

3 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Microsoft Sharepoint Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Sharepoint.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Sharepoint?

2% Negative

5% Neutral

93% Positive

Pros

Reliable
Respectful
Helps Innovate
Performance Enhancing

Feature Ratings

Average 84

Document Sharing

Document Hosting

Security and Access Control

Access Tracking

Version Control

Editor Functions

Searchability

Publication Workflow

Check Out Check in

Metrics and Reporting

Indexing and Classification

Vendor Capability Ratings

Average 81

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Enterprise Content Management - Midmarket

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Enterprise Content Management - Enterprise

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View Microsoft Sharepoint in this category (opens in a new tab)

Microsoft Sharepoint Reviews

Shawn I.

Role: Information Technology
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2023

User friendly. Can get pricey.

Likeliness to Recommend

8 /10

What differentiates Microsoft Sharepoint from other similar products?

Sharepoint integrates very well will all other microsoft products.

What is your favorite aspect of this product?

My favorite aspect is how well sharepoint integrates with all our other microsoft products.

What do you dislike most about this product?

Setting permissions can be a bit confusing when you're first looking at it with page and list permissions being in different locations.

What recommendations would you give to someone considering this product?

I would like to see the permissions for pages and lists be accessible from the same area.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Akosua Tiwaa K.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2023

Outstanding product

Likeliness to Recommend

9 /10

What differentiates Microsoft Sharepoint from other similar products?

it can be easily integrated with other software

What is your favorite aspect of this product?

data no matter how big can be stored in sharepoint

What do you dislike most about this product?

sometimes navigation to data is cumbersome, especially if you are new user

What recommendations would you give to someone considering this product?

the interface should be upgraded to be more welcoming

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Shrushti H.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2023

mind blowing product

Likeliness to Recommend

10 /10

What differentiates Microsoft Sharepoint from other similar products?

Advanced Collaboration Tools

What is your favorite aspect of this product?

Integration with External Tools and Services

What do you dislike most about this product?

content expires quickly and difficult to download

What recommendations would you give to someone considering this product?

very easy to use and user friendly

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

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Microsoft Sharepoint

What is Microsoft Sharepoint?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

Microsoft Sharepoint Ratings

88 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Microsoft Sharepoint?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Document Sharing Document sharing is the ability to share a document with those who have not been granted explicit access

Document Hosting Centralized hosting of electronic documents, allowing the ability for contributors to upload to a secure area.

Security and Access Control Securing of electronic documents from unauthorized access and the ability to assign access to specific users or user groups.

Access Tracking The tracking of document access, including who had opened it or downloaded it.聽

Version Control Tracking of document versions with each iteration of document changes.

Editor Functions Features to allow designated editors to have the ability to review a document, make notes, corrections, and insert markups for re-editing by the author(s).

Searchability DMSes generally allow for the ability to conduct searches on document content.

Publication Workflow Workflow capability that routes documents across defined roles in the publication process, either for review, editing, publication, etc.

Check Out Check in Similar to checking out or signing out a book from the library, this option enables a similar function for designated documents.

Metrics and Reporting This feature enables the DMS administrator to produce reports on the DMS, such as document volumes, document access, publication trends, etc.

Indexing and Classification Where the DMS will search the contents of all documents, index search results and organize them based on the organization鈥檚 taxonomy

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Enterprise Content Management - Midmarket

Enterprise Content Management - Enterprise

Microsoft Sharepoint Reviews

Shawn I.

User friendly. Can get pricey.

Likeliness to Recommend

Pros

Akosua Tiwaa K.

Outstanding product

Likeliness to Recommend

Pros

Shrushti H.

mind blowing product

Likeliness to Recommend

Pros

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Title

1
Since last award

Feature Ratings

Document Sharing

Document Hosting

Security and Access Control

Access Tracking

Version Control

Editor Functions

Searchability

Publication Workflow

Check Out Check in

Metrics and Reporting

Indexing and Classification

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support