Microsoft Azure Backup Customer Reviews 2025

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Microsoft Corporation

Microsoft Azure Backup

Composite Score

8.9 /10

CX Score

9.3 /10

222 Reviews

What is Microsoft Azure Backup?

Protect your data with a cloud-based backup as a service Keep your data in Azure and on-premises safe. Backup supports VMware and Hyper-V virtual machines running on Linux and Windows, as well as physical Windows Servers.

Company Details

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Awards & Recognition

Microsoft Azure Backup won the following awards in the Backup and Availability category

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2025 Emotional Footprint Champion

Latest Award, 2025

2024 Data Quadrant Champion

2024

1 Top Rated Capabilities

0 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

2023 Data Quadrant Champion

2023

1 Top Rated Capabilities

0 Top Rated Features

2023

2 Top Rated Capabilities

0 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact

2022

2021 Emotional Footprint Champion

2021

Microsoft Azure Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Azure Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Azure Backup?

3% Negative

5% Neutral

92% Positive

Pros

Enables Productivity
Saves Time
Helps Innovate
Reliable

Feature Ratings

Average 85

FOUR EYES principle

AI tech support

Integration with Other Security Software

Recovery Automation

Analytics

Backup Automation

Virtual Machine Backup

Backup of Cloud Based Data

Deduplication Implementation

Replication for Long Term Storage and Disaster Recovery

Backup Monitoring and Reporting

Vendor Capability Ratings

Average 83

Ease of Implementation

Ease of IT Administration

Business Value Created

Vendor Support

Breadth of Features

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Usability and Intuitiveness

Microsoft Azure Backup Reviews

Jamal B.

Role: Public Sector
Industry: Government
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2025

Strong choice for business

Likeliness to Recommend

9 /10

What differentiates Microsoft Azure Backup from other similar products?

Data protection

What is your favorite aspect of this product?

Cloud based work loads

What do you dislike most about this product?

Complex pricing model

What recommendations would you give to someone considering this product?

Based for cloud based solution

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Laureen S.

Role: Finance
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2025

Fantastic product, a little pricey

Likeliness to Recommend

10 /10

What differentiates Microsoft Azure Backup from other similar products?

It's ability to integrate with windows server and other Microsoft platforms making it easy for companies already running on these products to adopt it.

What is your favorite aspect of this product?

Provision of infrastructure as a service support with strong analytical features.

What do you dislike most about this product?

Costly to deploy

What recommendations would you give to someone considering this product?

Great products for companies interested in IAAS

Pros

Enables Productivity
Trustworthy
Unique Features
Inspires Innovation

Arun Prakash G.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2025

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Microsoft Azure Backup from other similar products?

Nothing as such from my experience

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Nothing as such

What recommendations would you give to someone considering this product?

Cost effectiveness

Pros

Helps Innovate
Reliable
Performance Enhancing
Unique Features

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Microsoft Azure Backup

What is Microsoft Azure Backup?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

2021 Emotional Footprint Champion

Microsoft Azure Backup Ratings

89 Likeliness to Recommend

1 Since last award

98 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Microsoft Azure Backup?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

FOUR EYES principle Require 2 administrators to approve changes

AI tech support Technical professionals can access a generative Ai chatbot when querying the knowledge base

Integration with Other Security Software Service will integrate with existing security systems, such as firewalls, SOAR, SIEM, endpoint security, or other security components.

Recovery Automation Orchestrate faster recover of the right pieces to bring them up in the right order and built automated recovery plans

Analytics Built-in real-time and historical reporting and analytics on SLAs, performance, and resource consumption, as well as predictive capabilities to plan & optimize.

Backup Automation Solution automates backup, recovery and remediation tasks using RestAPI and CLI to integrate with 3rd party solutions, reduce cost and enforce standards.

Virtual Machine Backup Automatically discovers and protects VMs as they come online, move, and change. Production VMs are replicated to a secondary data store.

Backup of Cloud Based Data In addition to targeting backups to the cloud, the solution also has the capability to back up primary data and services already in the cloud.

Deduplication Implementation Deduplication of redundant data blocks is implemented by the solution. Deduplication can be at source, target, or globally (source and target).

Replication for Long Term Storage and Disaster Recovery Onsite backup data is replicated and stored to a public cloud (AWS, Azure). Can also include restore-to-cloud capabilities for Disaster Recovery as a Service.

Backup Monitoring and Reporting Backup and replication are continually monitored for status and effectiveness. Detailed reporting is available on successful and unsuccessful operations.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Microsoft Azure Backup Reviews

Jamal B.

Strong choice for business

Likeliness to Recommend

Pros

Laureen S.

Fantastic product, a little pricey

Likeliness to Recommend

Pros

Arun Prakash G.

Fantastic product

Likeliness to Recommend

Pros

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Title

1
Since last award

1
Since last award

1
Since last award

Feature Ratings

FOUR EYES principle

AI tech support

Integration with Other Security Software

Recovery Automation

Analytics

Backup Automation

Virtual Machine Backup

Backup of Cloud Based Data

Deduplication Implementation

Replication for Long Term Storage and Disaster Recovery

Backup Monitoring and Reporting

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Business Value Created

Vendor Support

Breadth of Features

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Usability and Intuitiveness