Microsoft Azure Backup Customer Reviews 2025

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Microsoft Corporation

Microsoft Azure Backup

Composite Score

8.9 /10

CX Score

9.3 /10

222 Reviews

What is Microsoft Azure Backup?

Protect your data with a cloud-based backup as a service Keep your data in Azure and on-premises safe. Backup supports VMware and Hyper-V virtual machines running on Linux and Windows, as well as physical Windows Servers.

Company Details

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Awards & Recognition

Microsoft Azure Backup won the following awards in the Backup and Availability category

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2025 Emotional Footprint Champion

Latest Award, 2025

2024 Data Quadrant Champion

2024

1 Top Rated Capabilities

0 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

2023 Data Quadrant Champion

2023

1 Top Rated Capabilities

0 Top Rated Features

2023

2 Top Rated Capabilities

0 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact

2022

2021 Emotional Footprint Champion

2021

Microsoft Azure Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Azure Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Azure Backup?

3% Negative

5% Neutral

92% Positive

Pros

Enables Productivity
Saves Time
Helps Innovate
Reliable

Feature Ratings

Average 85

FOUR EYES principle

AI tech support

Integration with Other Security Software

Recovery Automation

Analytics

Backup Automation

Virtual Machine Backup

Backup of Cloud Based Data

Deduplication Implementation

Replication for Long Term Storage and Disaster Recovery

Backup Monitoring and Reporting

Vendor Capability Ratings

Average 83

Ease of Implementation

Ease of IT Administration

Business Value Created

Vendor Support

Breadth of Features

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Usability and Intuitiveness

Microsoft Azure Backup Reviews

Megan H.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2025

Secure Backup Solution for Microsoft Users

Likeliness to Recommend

8 /10

What differentiates Microsoft Azure Backup from other similar products?

Microsoft Azure Backup stands out because it鈥檚 built into the Azure cloud, so it works smoothly with other Microsoft services. It also offers strong security and automatic backups.

What is your favorite aspect of this product?

My favorite part of Microsoft Azure Backup is how easy it is to set up automatic backups that keep my data safe without me needing to do much.

What do you dislike most about this product?

Backup process can be slow and the pricing can get confusing if you have lots of data. Also, setting up advanced features can be tricky for beginners.

What recommendations would you give to someone considering this product?

Start with small backups to get used to the system before using it for everything and to test their restore process regularly

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Commodity Features

Divyanshu G.

Role: Student Academic
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2025

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Microsoft Azure Backup

What is Microsoft Azure Backup?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

2021 Emotional Footprint Champion

Microsoft Azure Backup Ratings

89 Likeliness to Recommend

1 Since last award

98 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Microsoft Azure Backup?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

FOUR EYES principle Require 2 administrators to approve changes

AI tech support Technical professionals can access a generative Ai chatbot when querying the knowledge base

Integration with Other Security Software Service will integrate with existing security systems, such as firewalls, SOAR, SIEM, endpoint security, or other security components.

Recovery Automation Orchestrate faster recover of the right pieces to bring them up in the right order and built automated recovery plans

Analytics Built-in real-time and historical reporting and analytics on SLAs, performance, and resource consumption, as well as predictive capabilities to plan & optimize.

Backup Automation Solution automates backup, recovery and remediation tasks using RestAPI and CLI to integrate with 3rd party solutions, reduce cost and enforce standards.

Virtual Machine Backup Automatically discovers and protects VMs as they come online, move, and change. Production VMs are replicated to a secondary data store.

Backup of Cloud Based Data In addition to targeting backups to the cloud, the solution also has the capability to back up primary data and services already in the cloud.

Deduplication Implementation Deduplication of redundant data blocks is implemented by the solution. Deduplication can be at source, target, or globally (source and target).

Replication for Long Term Storage and Disaster Recovery Onsite backup data is replicated and stored to a public cloud (AWS, Azure). Can also include restore-to-cloud capabilities for Disaster Recovery as a Service.

Backup Monitoring and Reporting Backup and replication are continually monitored for status and effectiveness. Detailed reporting is available on successful and unsuccessful operations.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Microsoft Azure Backup Reviews

Megan H.

Secure Backup Solution for Microsoft Users

Likeliness to Recommend

Pros

Cons

Divyanshu G.

Recommended

Likeliness to Recommend

Pros

Rahul B.

Likeliness to Recommend

Pros

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Title

1
Since last award

1
Since last award

1
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Feature Ratings

FOUR EYES principle

AI tech support

Integration with Other Security Software

Recovery Automation

Analytics

Backup Automation

Virtual Machine Backup

Backup of Cloud Based Data

Deduplication Implementation

Replication for Long Term Storage and Disaster Recovery

Backup Monitoring and Reporting

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Business Value Created

Vendor Support

Breadth of Features

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Usability and Intuitiveness