What is Know Your Customer?
Know Your customer is a digital platform that is setting a new standard in the space of Anti-Money Laundering, Corporate KYC and ID Verification. By centralizing the onboarding process for all client types within one solution, Know Your Customer strengthens compliance, reduces costs and delivers outstanding customer experiences to both individuals and corporate clients.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
90 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Know Your Customer?
Pros
- Reliable
- Respectful
- Client's Interest First
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
International Verification
Identity Verification
False Positive Remediation
Data Curation
PEP Screening
International Data Sources
AI/Machine Learning
Risk Assessment
Enforcement and Sanction Watch Lists
Multiple Language Support
Name Matching Technology
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Business Value Created
Breadth of Features
Quality of Features
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
Know Your Customer Reviews
Ayodele J.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Jun 2025
Effective KYC Tool That Meets Our Compliance Needs
Likeliness to Recommend
What differentiates Know Your Customer from other similar products?
Know Your Customer (KYC) stands out from other solutions due to its combination of advanced automation, comprehensive data integration, and user-friendly design. Key differentiators include: Real-Time Risk Assessment 鈥� Continuous monitoring and instant risk scoring help detect suspicious activity faster than traditional batch reviews. Seamless Integration 鈥� Flexible APIs and pre-built connectors allow easy integration with existing CRM, banking, and compliance systems. Advanced Identity Verification 鈥� Incorporates biometric checks, AI-driven document validation, and multi-factor authentication to reduce fraud and onboarding friction.
What is your favorite aspect of this product?
My favorite aspect of this product is its seamless automation combined with a user-friendly interface. It significantly reduces the time and effort required for customer verification while maintaining high accuracy and compliance standards. The ability to customize workflows easily also helps us adapt quickly to changing regulatory requirements without disrupting operations.
What do you dislike most about this product?
While the product is highly effective overall, one area for improvement is the speed of customer support response times during peak periods. Additionally, some advanced customization options could be made more intuitive to reduce the reliance on technical resources. Addressing these would enhance the user experience and operational efficiency even further.
What recommendations would you give to someone considering this product?
I would recommend thoroughly assessing your specific regulatory requirements and integration needs upfront to ensure the product鈥檚 features align well with your compliance framework. Take advantage of the customization capabilities to tailor workflows to your business processes. Also, invest time in training your team early to maximize adoption and efficiency. Lastly, maintain close communication with the vendor鈥檚 support team to address any issues promptly and keep up with product updates.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Sibusiso K.
- Role: Sales Marketing
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2025
Essential for survival
Likeliness to Recommend
What differentiates Know Your Customer from other similar products?
I currently do not have any experience with any other similar product.
What is your favorite aspect of this product?
Helps you understand the need and importance of safety and security in the continuation of an organisation
What do you dislike most about this product?
some aspects may be tricky to understand
What recommendations would you give to someone considering this product?
Make sure it is understood fully as it could mean the difference between your business being compliant or non-compliant and face penalties
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Effective Service
Abhishek S.
- Role: Operations
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Apr 2024
Good tool to use
Likeliness to Recommend
What differentiates Know Your Customer from other similar products?
East to use
What is your favorite aspect of this product?
User-friendly
What do you dislike most about this product?
Cost should be less and update on regularly required.
What recommendations would you give to someone considering this product?
Yes sure .
Pros
- Continually Improving Product
- Performance Enhancing
- Unique Features
- Efficient Service
