What is Know Your Customer?
Know Your customer is a digital platform that is setting a new standard in the space of Anti-Money Laundering, Corporate KYC and ID Verification. By centralizing the onboarding process for all client types within one solution, Know Your Customer strengthens compliance, reduces costs and delivers outstanding customer experiences to both individuals and corporate clients.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
90 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Know Your Customer?
Pros
- Reliable
- Respectful
- Client's Interest First
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
International Verification
Identity Verification
False Positive Remediation
Data Curation
PEP Screening
International Data Sources
AI/Machine Learning
Risk Assessment
Enforcement and Sanction Watch Lists
Multiple Language Support
Name Matching Technology
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Business Value Created
Breadth of Features
Quality of Features
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
Know Your Customer Reviews
Tokunbo O.
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted May 2025
KYC for Banking..... Definitely Recommend!!!
Likeliness to Recommend
What differentiates Know Your Customer from other similar products?
I have not used other products so I can not compare.
What is your favorite aspect of this product?
The quality and coverage of official registry data and documents is impressive.
What do you dislike most about this product?
I can't quite pinpoint any downsides in my own opinion.
What recommendations would you give to someone considering this product?
It is effective in flagging high-risk customers like politically exposed persons (PEPs) or cash-heavy businesses making it easy to reflect the organisations risk profile. It is easy connect with core banking systems, transaction monitoring tools, and AML processes. That way, you can keep an eye on customer behavior over time, not just at onboarding.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Erica L.
- Role: Operations
- Industry: Insurance
- Involvement: End User of Application
Submitted Jul 2024
Awesome Software
Likeliness to Recommend
What differentiates Know Your Customer from other similar products?
It is incredibly simple to use, unlike most other products so virtually anyone can use this software,
What is your favorite aspect of this product?
My favorite aspect of this product is the simple fact that it is only one program in which does everything so there is no need to download a million other programs to work with it. You can simply just open the software and do pretty much do everything you need in that one app.
What do you dislike most about this product?
There is nothing that I dislike about this product.
What recommendations would you give to someone considering this product?
This is a must have program for anyone in this line of business,
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
PRINCE D.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2025
Efficient and Reliable KYC Solution
Likeliness to Recommend
What differentiates Know Your Customer from other similar products?
Know Your Customer stands out for its seamless integration of global company registry access and real-time data verification. Its intuitive interface and customizable workflows make onboarding faster and more efficient compared to other KYC platforms.
What is your favorite aspect of this product?
My favorite aspect of Know Your Customer is its ability to automate complex compliance processes while maintaining accuracy. The real-time access to official company registries makes due diligence much faster and more reliable
What do you dislike most about this product?
What I dislike most about Know Your Customer is that it can sometimes be overwhelming due to its extensive features, which might require more training to fully utilize. Additionally, the user interface could be more intuitive for new users.
What recommendations would you give to someone considering this product?
I would recommend Know Your Customer for its thoroughness in compliance and verification processes, especially if your organization deals with a high volume of clients. However, be prepared for the learning curve and consider investing time in training to get the most out of its features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
