What is Keeper?
Keeper Business Password Manager protects companies of all sizes across every industry. Secure business passwords to prevent data breaches, improve employee productivity and meet compliance standards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Keeper?
Pros
- Reliable
- Enables Productivity
- Security Protects
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Credential Management
Password Generator
Vault for Each User
Multi-Factor Authentication (MFA)
Work and Personal
Encryption and Decryption
Access From Multiple Devices
Team Management
Dashboard
Policy Engine and Enforcements
Single Sign-On (SSO)
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Vendor Support
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Keeper Reviews
Young D.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Jun 2025
Reliable place to secure passwords
Likeliness to Recommend
What differentiates Keeper from other similar products?
Keeper never has access to our encryption key or stored data, unlike other vendors. All encryption and decryption take place locally on our device. Keeper keeps a strict zero-trust policy. It is more than just a consumer tool by offering advanced features for integration with SSO providers and role-based access control.
What is your favorite aspect of this product?
I love Keeper for its zero-knowledge encryption, which means not even Keeper can access stored credentials. Its mobile app is excellent for speed, biometric login support, and even operates with banking apps. It allows us to securely store our data straight within our vault and adds extra utility beyond just storing passwords. Its clean and advanced interface is appreciated.
What do you dislike most about this product?
The frequent logouts disrupt our workflow, even when the session鈥檚 expiration is set to a longer duration. Moreover, it is giving excellent services and has become a valuable planform for our organization.
What recommendations would you give to someone considering this product?
Keeper is great for those who value security, file storage, and dark web monitoring. It is suggested not to avoid the initial security setting as it is the major differentiator from basic software.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Inspires Innovation
William A.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Cost Effective, user friendly
Likeliness to Recommend
What differentiates Keeper from other similar products?
Organizational ease, manageability, security
What is your favorite aspect of this product?
The fact that MFA is required for every login attempt, regardless of if the username is valid, eliminating a source of information gathering.
What do you dislike most about this product?
The scrolling can be a bit of an issue if there are too many records
What recommendations would you give to someone considering this product?
Encourage use for business and personal, both will impact your users productivity if they experience a breach, whether it's personal accounts or work.
Pros
- Saves Time
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Charges for Enhancements
Jonathan R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Rotating MFA code in a shared vault password...WOW
Likeliness to Recommend
What differentiates Keeper from other similar products?
I pay for LastPass Families for personal use. I was surprised and actually jealous of some of Keeper's features which LastPass takes an attempt at, but doesn't get right. Examples are 1) Passkeys and 2) the Rotating MFA code inside a shared vault password. The latter is very helpful for Service Accounts.
What is your favorite aspect of this product?
The Rotating MFA code inside a shared vault password. The latter is very helpful for Service Accounts.
What do you dislike most about this product?
YubiKey support is mediocre. There is a popup which asks for your YubiKey, but the dropdown box to not ask again for 30 days is greyed out. I have to press cancel --> try another method --> change dropdown box to 30 days --> type in 6-digit MFA code from my Authy app (as YubiKey is no longer an option).
What recommendations would you give to someone considering this product?
When we first signed up for Keeper Enterprise (2019) it was because LastPass Enterprise did not offer a SSO via Google SAML option. They offered SSO where *they* were the "gatekeeper" where we needed the vice versa. Initially their AD Cloud Sync was not ideal (a Windows box hosted in our GCP), but THE PRODUCT IS VERY GOOD NOW where AD Cloud Sync is actually in the Cloud ;P
Pros
- Continually Improving Product
- Trustworthy
- Unique Features
- Efficient Service
