What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Enables Productivity
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Calendar Integration
Email Synchronization & Tracking
Hierarchical Task Management
Retainer Management
Resource Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Amr M.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2025
Advanced project management platform
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira makes project management easier by improving team collaboration and supporting a wide range of third-party integrations, so teams can bring their tools and files together in one workspace.
What is your favorite aspect of this product?
Jira鈥檚 wide range of third-party integrations through the Atlassian Marketplace and the developer platform makes it a reliable project management tool that supports long-term use. It works well with many service providers and gives power users the flexibility to build advanced, customized workflows.
What do you dislike most about this product?
Jira can feel a bit advanced for everyday users, especially for teams that don't deal with complex workflows or projects with special requirements.
What recommendations would you give to someone considering this product?
If Jira seems to be complex for your team, it is important to give them time to explore the platform and gain hands-on experience; that might help boost user buy-in and reduce pushback.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Aman y.
- Role: Student Academic
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2025
Using Agile to Improve Project Management.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira and Asana have different agile focus.
What is your favorite aspect of this product?
I appreciate how effective the reporting tools are for tracking the health of the project.
What do you dislike most about this product?
More users or features might increase costs.
What recommendations would you give to someone considering this product?
The primary project management tool utilized by Development is Jira.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Perfect T.
- Role: Industry Specific Role
- Industry: Engineering
- Involvement: End User of Application
Submitted Apr 2025
Powerful but complex
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira works really well with agile methods like Scrum and Kanban, so it is great for teams that plan work in short steps and track progress along the way. Jira offers rubust tracking of tasks which out standing for me.
What is your favorite aspect of this product?
I like that Jira can do things automatically like moving tasks, assigning people, or sending updates. So I do not have to do it all by hand.
What do you dislike most about this product?
The layout can be a bit confusing, Sometimes it takes too many clicks to do something, and it is easy to get lost in all the menus.
What recommendations would you give to someone considering this product?
IN my advise connect Jira to the other tools your team already uses, like Slack or GitHub. It works better when everything's linked instead of using it on its own.
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Efficient Service
