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​​Establish an Integrated IT-Business Operating Model​

Strategically embed technology capabilities across the enterprise to engage and enable the organization.

Technology is now a driving force at the core of modern organizations. As emerging technologies expand exponentially, the need for technical capabilities requires a seismic shift that takes technology ownership from IT and puts it into the hands of the organization. Use this research to guide the ownership of curated technologies to leaders across your organization and expand your capacity for innovation, growth, and collaboration.

Emerging technologies have fundamentally transformed how organizations operate, making technology essential not just for IT, but for every function of the modern organization. CIOs and IT leaders must shift from gatekeepers of technology to enablers of a business-led approach, embracing a distributed ownership model that brings shadow IT into the light and enables risk-appropriate adoption of technology by leaders across departments.

1. Understand the internal appetite before you place an order.

Assuming individual leaders or your entire organization are ready to adopt an embedded technology model is the surest way to fail before ²â´Ç³Ü’v±ð begun. Embedding technology ownership across your organization requires widespread support and ongoing buy-in from leaders. Assess everyone’s readiness for a new way of operating and leverage these findings to guide your approach.

2. 91ÖÆÆ¬³§ trust with your organizational leaders.

As ownership of select technologies is distributed to organizational leaders, the relationships that IT builds with these leaders become as important as technical knowledge. Leaders who suddenly own technologies without a complete understanding of internal limits or a clear line of communication with IT are less likely to successfully embrace ownership.

3. Align your initiatives with the needs of your customers.

There are infinite ways to begin embedding technology in your organization, making it difficult to prioritize where to start. Leverage your reference architecture to understand when and where customers obtain the greatest value from your organization and use this to find the most impactful opportunities to embed technology.

Use our comprehensive blueprint to design and build an embedded IT operating model for your organization.

Our research can guide the creation of a modern IT operating model suited to the needs of your organization and the demands of your customers or constituents. Remove the barriers that have historically siloed technology from the organization and distribute ownership using this in-depth blueprint with a robust set of tools and templates to:

  • Assess the readiness of your organization to become more technology enabled with an Exponential IT Operating Model.
  • Align your approach to how customers or constituents receive value from your organization.
  • Identify opportunities to realistically embed and empower enterprise leaders to own IT capabilities.
  • Communicate your plan clearly to enterprise executives to gain buy-in.

​​Establish an Integrated IT-Business Operating Model​ 91ÖÆÆ¬³§ & Tools

1. Establish an Integrated IT-Business Operating Model Storyboard – A comprehensive guide to embedding technology capabilities across the enterprise to engage and enable your organization.

Use this blueprint to:

  • Assess readiness for embedding technology capabilities.
  • Identify enterprise opportunities to embed technology delivery.
  • Articulate where technology capabilities are embedded.
  • Define the engagement model for effective delivery.
  • Identify next steps and changes.

2. Establish an Integrated IT-Business Operating Model Executive Presentation – A visual and customizable presentation template for executives and senior leadership.

Use this presentation template to communicate to organizational leadership:

  • Why and how the organization will become more tech enabled.
  • Your reimagined vision, operating model, and organizational structure.
  • A summary of the changes and phases of your IT transformation.

3. Tech-Enabled Organization Playbook – A detailed guide for IT and the organization’s leadership on execution and delivery of the new model.

Use this comprehensive playbook to:

  • Clearly define the key players involved in an embedded IT operating model.
  • Document organizational structure and ways of working.
  • Communicate day-to-day responsibilities toward successful implementation.

4. Embed Technology Organization Readiness Assessment – An Excel-based assessment tool to determine whether your organization is prepared to adopt an embedded technology model.

Use this interactive tool to:

  • Assess your organization’s readiness to adopt an embedded technology model.
  • Identify other models that might be appropriate for you.
  • Gather insights into ways of working, organizational drivers, perception of IT, and other integral categories to generate a readiness score.

5. IT and Digital Capabilities and Definitions – A reference guide to how IT capabilities are defined and align to overarching IT frameworks.

  • Refer to this guide to better understand the different IT capabilities.
  • Align capabilities into their functional groups effectively.
  • Understand how the capabilities align to Info-Tech's IT Management & Governance Framework as well as to larger industry-specific frameworks.

Member Testimonials

After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.

9.5/10


Overall Impact

$46,580


Average $ Saved

19


Average Days Saved

Client

Experience

Impact

$ Saved

Days Saved

CAF - Corporacion Andina de Fomento

Guided Implementation

10/10

$65,075

20

CAF - Corporacion Andina de Fomento

Guided Implementation

9/10

$28,085

18

Strategically embed technology capabilities across the enterprise to engage and enable the organization.

About Info-Tech

91ÖÆÆ¬³§ is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

MEMBER RATING

9.5/10
Overall Impact

$46,580
Average $ Saved

19
Average Days Saved

After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve.

Read what our members are saying

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

You get:

  • Establish an Integrated IT-Business Operating Model Executive Presentation
  • Tech-Enabled Organization Playbook
  • Embed Technology Organization Readiness Assessment
  • IT and Digital Capabilities and Definitions Guide

Need Extra Help?
Speak With An Analyst

Get the help you need in this 5-phase advisory process. You'll receive 7 touchpoints with our researchers, all included in your membership.

Guided Implementation 1: Assess readiness for embedding technology capabilities
  • Call 1: Scope requirements, objectives, and your specific challenges.

Guided Implementation 2: Identify enterprise opportunities to embed technology delivery
  • Call 1: Review readiness assessment results.
  • Call 2: Assess business capabilities.

Guided Implementation 3: Articulate where technology capabilities are embedded
  • Call 1: Review embedded technology capabilities and functional outcome.
  • Call 2: Review all functions and capabilities.

Guided Implementation 4: Define the engagement model for effective delivery
  • Call 1: Determine functional inputs, outputs, and purpose.

Guided Implementation 5: Identify next steps and changes
  • Call 1: Confirm completed model and create a change plan.

Author

Brittany Lutes

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