What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Hierarchical Task Management
Document Management
Reporting
Resource Management
Time & Expense Tracking
Retainer Management
Calendar Integration
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Sivasankaran P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2025
Agile Project and Task Management Simplified
Likeliness to Recommend
What differentiates Jira from other similar products?
What sets Jira apart from other project management tools is how focused it is on agile workflows and customization. It really shines with features like issue tracking, sprint planning, and detailed reports that help software teams stay on track. Plus, it鈥檚 super flexible teams from different industries can tweak it to fit their own way of working. On top of that, it integrates smoothly with lots of other tools developers use, making it a solid all-in-one option for managing projects.
What is your favorite aspect of this product?
My favorite aspect of Jira is how customizable it is. You can tailor workflows, boards, and dashboards exactly to fit your team鈥檚 way of working, which makes managing tasks and tracking progress much smoother. It adapts to different project styles without forcing a one-size-fits-all approach, and that flexibility really helps teams stay organized and productive. What about you?
What do you dislike most about this product?
The thing I dislike most about Jira is that it can sometimes feel a bit overwhelming, especially for new users. The interface and options are so detailed and packed with features that it takes time to learn and set up properly. If you don鈥檛 customize it carefully, things can get cluttered or complicated quickly, which can slow down the workflow instead of helping it. Have you noticed that too?
What recommendations would you give to someone considering this product?
I鈥檇 recommend taking the time upfront to really learn how Jira works and customize it to fit your team鈥檚 needs. Don鈥檛 just stick with the default settings tailor the workflows, boards, and notifications so everything feels intuitive and relevant. Also, start small: introduce features gradually instead of trying to use everything at once. And if your team鈥檚 new to Jira, consider some training or tutorials to help everyone get comfortable faster. It鈥檚 a powerful tool, but it works best when set up thoughtfully. Would you want tips on where to start?
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Sep 2025
The brain of your team.
Likeliness to Recommend
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Saves Time
Divyam O.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
Perfect project and task management platform
Likeliness to Recommend
What differentiates Jira from other similar products?
1. One of the most helpful , integerated and customizable product, where we can add , see and manages all the changes which is going in project under one roof. 2. Properly documented and helpful support team for quick resolutions. 3. Helps to track real time updates on projects.
What is your favorite aspect of this product?
We can customize the project according to our need and as can add as many as field we want to. It is extremely secure too.
What do you dislike most about this product?
1. Interface is little overwhelmed to find the understand in early states. 2. Very costly but very efficient too.
What recommendations would you give to someone considering this product?
Superb experience for large projects.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
