What is isolved People Cloud?
isolved People Cloud is a modern HCM platform that鈥痯uts the employee鈥檚 HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states 鈥� who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
98 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love isolved People Cloud?
Pros
- Respectful
- Fair
- Acts with Integrity
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payroll Administration
Employee Record
Reporting and Analytics
Benefits Administration
Time and Attendance
Talent Acquisition
Position Management
Learning and Development
Leave Management
Talent Management
Performance Management
Vendor Capability Ratings
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of IT Administration
Quality of Features
Availability and Quality of Training
Vendor Support
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Ease of Data Integration
Also Featured in...
Payroll
Translation missing: en.product_page.ratings.score 8.4
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Benefits Administration
Translation missing: en.product_page.ratings.score 8.3
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Workforce Management - Midmarket
Translation missing: en.product_page.ratings.score 8.2
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Talent Management
Translation missing: en.product_page.ratings.score 8.2
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isolved People Cloud Reviews
Cannon M.
- Role: Finance
- Industry: Other
- Involvement: Vendor Management and Renewal
Submitted Dec 2020
Awesome Customer Service!
Likeliness to Recommend
What differentiates isolved People Cloud from other similar products?
Great price, relatively easy to use and awesome customer service.
What is your favorite aspect of this product?
Great customer service.
What do you dislike most about this product?
Some of the features are confusing to figure out. The search bar could also be more inclusive.
What recommendations would you give to someone considering this product?
A wonderful layout with prompt payroll. A team that is always willing to help.
Pros
- Trustworthy
- Caring
- Respectful
- Client Friendly Policies
Melissa R.
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Dec 2020
Easy to use and excellent customer service!
Likeliness to Recommend
What differentiates isolved People Cloud from other similar products?
iSolved HR & Payroll is extremely user friendly and provides multiple views depending on what works best for the end user. They constantly add new features to enhance the payroll/HR experience. The customer service representatives are extremely helpful and are able to solve most issues within one phone call or email
What is your favorite aspect of this product?
Once you learn how to use the system, it is very easy and there is normally someone available for immediate assistance if you need help with anything.
What do you dislike most about this product?
When new features are added, there is not always an announcement about them. They just appear and you have to search for information on how to use/utilize them.
What recommendations would you give to someone considering this product?
While the software if very similar to other payroll/HR software that I have used, there is a bit of a learning curve. Many of the everyday payroll/HR items are easy to process. I would recommend this product to anyone that is considering it.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
James H.
- Role: C-Level
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Dec 2020
Well constructed. We depend on iSolved.
Likeliness to Recommend
What differentiates isolved People Cloud from other similar products?
iSolved HR has available, knowledgable service teams to address on-going business questions. The system is modular to meet budget constraints. We have determined clear value in iSolved's holistic approach to the employee life-cycle and have grown from using one module to almost all modules within the first 18months. During the COVID-19 pandemic, the iSolved team was fast to create functionality, reporting and instruction related to changing legislation and client needs. Reports are easy to find and use, laid out well, concise and informative.
What is your favorite aspect of this product?
We have multiple entities withing iSolved, our ease of movement between them and ability to see the entire organization in one place is very helpful.
What do you dislike most about this product?
Implementations. We have been through a number of implementations to grow our relationship with iSolved. We pay for implementation but from iSolved it feels like we lack good and consistent communication about the process, sufficient training and a clear outline of progress. This makes us concerned about staying on time and being properly trained. The implementation managers seem to lack sufficient perspective on what our operations entail for implementing on our side and thus timelines do not reflect our own milestones either.
What recommendations would you give to someone considering this product?
Commit, but micromanage the implementation. (Implementation is short-term, we recognize the long-term value)
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Cons
- Vendor Friendly Policies
- Vendor's Interest First
- Less Generous
