isolved People Cloud Customer Reviews 2025

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iSolved

isolved People Cloud

Composite Score

8.2 /10

CX Score

8.4 /10

165 Reviews

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that鈥痯uts the employee鈥檚 HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states 鈥� who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details

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Awards & Recognition

isolved People Cloud won the following awards in the Workforce Management - Midmarket category

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2024 Data Quadrant Champion

Latest Award, 2024

1 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

1 Top Rated Features

2023

1 Top Rated Capabilities

0 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2022

2021 Data Quadrant Champion

2021

isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

2
Since last award

96 Plan to Renew

74 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

6% Negative

11% Neutral

83% Positive

Pros

Trustworthy
Respectful
Fair
Acts with Integrity

Feature Ratings

Average 77

Facial Recognition Time Clock

Time Capture

Absence Management

Attendance Management and Policies

Workforce Dashboards and Reporting

Shift Management

Time Capture Physical

Staffing

Workforce Scheduling

Rate Policies

Labor Costing and Splitting

Vendor Capability Ratings

Average 76

Breadth of Features

Business Value Created

Ease of Implementation

Quality of Features

Vendor Support

Ease of IT Administration

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Data Integration

Also Featured in...

Human Capital Management - Midmarket

Translation missing: en.product_page.ratings.score 8.4

View isolved People Cloud in this category (opens in a new tab)

Payroll

Translation missing: en.product_page.ratings.score 8.4

View isolved People Cloud in this category (opens in a new tab)

Benefits Administration

Translation missing: en.product_page.ratings.score 8.3

View isolved People Cloud in this category (opens in a new tab)

Talent Management

Translation missing: en.product_page.ratings.score 8.2

View isolved People Cloud in this category (opens in a new tab)

isolved People Cloud Screenshots

isolved People Cloud Downloads

isolved Technology Guiding the Future White Paper

isolved Turning challenge into opportunity 2b

6 Reasons why HCM Technology is taking off_Direct_v2

Does Your Time and Attendance ROI Add Up_v2

12 reasons a cloud-based LMS is mission critical

isolved People Cloud Videos

isolved People Cloud Reviews

Victoria L.

Role: Operations
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2025

Easy to Customize

Likeliness to Recommend

9 /10

What differentiates isolved People Cloud from other similar products?

The true single database for all employee information is a large differentiator.

What is your favorite aspect of this product?

The ability to customize the system.

What do you dislike most about this product?

Some of the build out pieces such as the scheduling feature. The feature is basic and could use additional build outs.

What recommendations would you give to someone considering this product?

If you are looking for an easy to use, customizable system with a full-suite, this is a great product.

Pros

Trustworthy
Effective Service
Saves Time
Fair

Role: Finance
Industry: Government
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Feb 2024

Great customer service and implementation!

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Human Resources
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Feb 2024

very helpful team ready to take on anything

Likeliness to Recommend

7 /10

Pros

Caring
Respectful
Friendly Negotiation
Helps Innovate

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isolved People Cloud

What is isolved People Cloud?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

2021 Data Quadrant Champion

isolved People Cloud Ratings

85 Likeliness to Recommend

2 Since last award

96 Plan to Renew

74 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+79 Net Emotional Footprint

How much do users love isolved People Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Facial Recognition Time Clock Leveraging facial recognition technology, speeds up the clock in and out process, helps prevent fraudulent payroll and ensures the protection of PII.

Time Capture The use of device-agnostic methods to clock-in/out of a shift or role.

Absence Management The ability to configure absence policies and types, call-ins, and provide visibility into absences.

Attendance Management and Policies The ability to configure rules related to types of hours, job requirements, thresholds, and eligible employees.

Workforce Dashboards and Reporting The ability to report on both in-range (day, week, month, quarter, etc.) events as well as aggregate views of labor.

Shift Management The ability for employees to exchange and bid on available shifts, rotations, and schedules.

Time Capture Physical The use of physical clocks (swipe, key, biometric, retina) to clock-in/out of a shift or a role.

Staffing The rostering or assigning of resources to a shift or schedule based on a pre-defined set of criteria.

Workforce Scheduling The ability to configure work schedules for hourly and salaried employees and teams (e.g. crew, car, vessel), including rotations and recurring shifts.

Rate Policies The ability to configure or integrate with rate policies for jobs, resources, and other identifying attributes.

Labor Costing and Splitting The ability to report on the cost of labor for schedules, resources, and work types against other reporting dimensions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

Human Capital Management - Midmarket

Payroll

Benefits Administration

Talent Management

isolved People Cloud Screenshots

isolved People Cloud

isolved People Cloud Downloads

isolved Technology Guiding the Future White Paper

isolved Turning challenge into opportunity 2b

6 Reasons why HCM Technology is taking off_Direct_v2

Does Your Time and Attendance ROI Add Up_v2

12 reasons a cloud-based LMS is mission critical

isolved People Cloud Videos

isolved People Cloud

isolved Culture

isolved People Cloud Reviews

Victoria L.

Easy to Customize

Likeliness to Recommend

Pros

Great customer service and implementation!

Likeliness to Recommend

Pros

very helpful team ready to take on anything

Likeliness to Recommend

Pros

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Feature Ratings

Facial Recognition Time Clock

Time Capture

Absence Management

Attendance Management and Policies

Workforce Dashboards and Reporting

Shift Management

Time Capture Physical

Staffing

Workforce Scheduling

Rate Policies

Labor Costing and Splitting

Vendor Capability Ratings

Breadth of Features

Business Value Created

Ease of Implementation

Quality of Features

Vendor Support

Ease of IT Administration

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Data Integration