isolved People Cloud Customer Reviews 2025

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iSolved

isolved People Cloud

Composite Score

8.5 /10

CX Score

8.6 /10

233 Reviews

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that鈥痯uts the employee鈥檚 HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states 鈥� who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details

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Awards & Recognition

isolved People Cloud won the following awards in the Human Capital Management - Midmarket category

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2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

2021 Data Quadrant Champion

2021

isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

3% Negative

13% Neutral

84% Positive

Pros

Respectful
Fair
Acts with Integrity
Security Protects

Feature Ratings

Average 81

Payroll Administration

Employee Record

Reporting and Analytics

Benefits Administration

Time and Attendance

Talent Acquisition

Position Management

Learning and Development

Leave Management

Talent Management

Performance Management

Vendor Capability Ratings

Average 78

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Vendor Support

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Also Featured in...

Payroll

Translation missing: en.product_page.ratings.score 8.4

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Benefits Administration

Translation missing: en.product_page.ratings.score 8.3

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Workforce Management - Midmarket

Translation missing: en.product_page.ratings.score 8.2

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Talent Management

Translation missing: en.product_page.ratings.score 8.2

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isolved People Cloud Screenshots

isolved People Cloud Downloads

isolved Technology Guiding the Future White Paper

isolved Turning challenge into opportunity 2b

6 Reasons why HCM Technology is taking off_Direct_v2

Does Your Time and Attendance ROI Add Up_v2

12 reasons a cloud-based LMS is mission critical

isolved People Cloud Videos

isolved People Cloud Reviews

Taylor M.

Role: Human Resources
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

Great for small to mid-sized organizations

Likeliness to Recommend

7 /10

What differentiates isolved People Cloud from other similar products?

iSolved has done some recent updates in an effort to improve the client and employee experience and make it more user friendly.

What is your favorite aspect of this product?

Some of the new features have been helpful for managing the day to day. The reports feature is great too!

What do you dislike most about this product?

The onboarding process is lacking. It is very difficult to know where an employee is in the process of onboarding.

What recommendations would you give to someone considering this product?

Make sure you understand the onboarding side of the product. It gets frustrating when someone is hung up in onboarding and you cannot walk them through the process.

Pros

Security Protects
Continually Improving Product
Trustworthy
Effective Service

Cons

Commodity Features

Kim S.

Role: Human Resources
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2022

Easy to use and great customer support.

Likeliness to Recommend

8 /10

What differentiates isolved People Cloud from other similar products?

I really haven't used many other products to compare. iSolved is easy to use and customizable when needed.

What is your favorite aspect of this product?

It saved me time when implemented. I started with time management in order to streamline time off tracking, payroll, and compensation. Then moved into Benefits management. It has been a time saver.

What do you dislike most about this product?

There are somethings that the system does not do well, example note section for manager review only. I know there is note section and we use though viewed by both manager and employee. When we have coaching sessions or discussions we want to record a summary of what was discussed. There is not a decent way to do in system.

What recommendations would you give to someone considering this product?

There are so many features that you need to make sure what you need. It is easy to get lost in the platform. Pay for what you need then figure out if other modules are necessary and beneficial to your organization.

Pros

Reliable
Enables Productivity
Saves Time
Helps Innovate

Keano G.

Role: Human Resources
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2022

Fantastic product.

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

Easy to use

What is your favorite aspect of this product?

Sample and easy to use

What do you dislike most about this product?

Nothing so far.

What recommendations would you give to someone considering this product?

Easy to use.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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isolved People Cloud

What is isolved People Cloud?

Company Details

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Awards & Recognition

2023 Data Quadrant Champion

2021 Data Quadrant Champion

isolved People Cloud Ratings

87 Likeliness to Recommend

98 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love isolved People Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Payroll Administration Includes basic payroll, taxes and other deductions, check runs, deposits, and pay stubs.

Employee Record Includes workforce and employee data such as contact information, address, phone, employee identifiers, employment history, hire and release dates, etc.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Benefits Administration Employee participation in benefits programs such as paid time off, medical/dental/life insurance policies, 401k/RRSP participation, as well as self-service.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Position Management Ability to control attributes of job and position titles, org structure and charting, job descriptions, and roles and responsibilities.

Learning and Development All aspects of learning management systems, content and curriculum development, development plans, skills databases, certifications, and reporting.

Leave Management Tracking/administering employee leave, paid time off, short/long term leave (e.g. illness, personal, maternity, etc.), workflows for leave requests/approvals.

Talent Management Includes recruiting and Application Tracking Systems functionality such as candidate tracking, job posting, advertising, background checks, and onboarding.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

Payroll

Benefits Administration

Workforce Management - Midmarket

Talent Management

isolved People Cloud Screenshots

isolved People Cloud

isolved People Cloud Downloads

isolved Technology Guiding the Future White Paper

isolved Turning challenge into opportunity 2b

6 Reasons why HCM Technology is taking off_Direct_v2

Does Your Time and Attendance ROI Add Up_v2

12 reasons a cloud-based LMS is mission critical

isolved People Cloud Videos

isolved People Cloud

isolved Culture

isolved People Cloud Reviews

Taylor M.

Great for small to mid-sized organizations

Likeliness to Recommend

Pros

Cons

Kim S.

Easy to use and great customer support.

Likeliness to Recommend

Pros

Keano G.

Fantastic product.

Likeliness to Recommend

Pros

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Title

Feature Ratings

Payroll Administration

Employee Record

Reporting and Analytics

Benefits Administration

Time and Attendance

Talent Acquisition

Position Management

Learning and Development

Leave Management

Talent Management

Performance Management

Vendor Capability Ratings

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Vendor Support

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration