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Looker

Composite Score
8.5 /10
CX Score
8.8 /10

What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

Company Details


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Awards & Recognition

Looker won the following awards in the Business Intelligence & Analytics - Midmarket category

Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

2
Since last award

95 Plan to Renew

76 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

2% Negative
8% Neutral
90% Positive

Pros

  • Trustworthy
  • Fair
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 79

BI Security

84

Data Exploration and Visualization

83

Operational Reporting Capabilities

82

Collaboration

82

Dashboard

82

Intelligent Alerts and Notifications

81

Data Connectors and Data Mashup

80

Self Service and Ad Hoc Capabilities

80

BI Platform Administration

80

Mobile

71

Vendor Capability Ratings

Average 77

Business Value Created

82

Quality of Features

80

Ease of Data Integration

80

Ease of Implementation

78

Breadth of Features

77

Ease of IT Administration

76

Ease of Customization

75

Usability and Intuitiveness

75

Vendor Support

74

Availability and Quality of Training

72

Product Strategy and Rate of Improvement

72

Looker Reviews

Vikram J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great tool to work with your data

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

I really like how easy it is to explore data on looker. It provides wide variety of features which are not available in any BI tools. We can customize our dashboard and explore data with advanced functions. With Looker based on our analytics needs, we are can create custom dashboards for analytics.

What is your favorite aspect of this product?

The most distinctive factor of Looker is it's simplicity in operation. One can get started with Looker straight away without having knowledge of IT or needing any specific set of skills. I really like with looker I can drill down into the reports and manipulate data to explore trends and make informed predictions.

What do you dislike most about this product?

Looker is excellent for short reports and visualizations, but it lacks extra features for analyzing data and giving intuitive insights. Also, it seems slower than other popular products.

What recommendations would you give to someone considering this product?

Overall looker is best product for short reports and visualizations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Role: Operations
  • Industry: Shipping
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2022

Easy to use, but slow sometimes

Likeliness to Recommend

8 /10

Pros

  • Enables Productivity
  • Unique Features
  • Client's Interest First
  • Helps Innovate

Nika B.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Fast and flexible platform for data

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

First of all customization is what I really like in looker, having the options to fit and sort the data to the required details is awesome. Platform gives the ability to add/remove data filters at your will. You can save anything you create, as dashboard, look or just download the raw data with different formats. It's great for visualization as well, as it offers different ways to visualize the data!

What is your favorite aspect of this product?

Favorite aspect would be the learning curve to use looker, it looks really hard and complicated, but once you get the basics down, it's just smooth sailing forward. You can filter data according to your needs, save it and adjust anytime you want!

What do you dislike most about this product?

Sometimes the speed is an issue, if a lot of people are using looker, it can have a bit unpleasant loading times. Also as mentioned it can seem rough at the start, when you look at the UI, you might get lost in it.

What recommendations would you give to someone considering this product?

It seems difficult to use at the start, but give it some time and focus on basics and you will improve quickly from there!

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Looker Comparisons

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