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Looker

Composite Score
8.5 /10
CX Score
8.8 /10

What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

Company Details


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Awards & Recognition

Looker won the following awards in the Business Intelligence & Analytics - Midmarket category

Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

2
Since last award

95 Plan to Renew

76 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

2% Negative
8% Neutral
90% Positive

Pros

  • Trustworthy
  • Fair
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 79

BI Security

84

Data Exploration and Visualization

83

Operational Reporting Capabilities

82

Collaboration

82

Dashboard

82

Intelligent Alerts and Notifications

81

Data Connectors and Data Mashup

80

Self Service and Ad Hoc Capabilities

80

BI Platform Administration

80

Mobile

71

Vendor Capability Ratings

Average 77

Business Value Created

82

Quality of Features

80

Ease of Data Integration

80

Ease of Implementation

78

Breadth of Features

77

Ease of IT Administration

76

Ease of Customization

75

Usability and Intuitiveness

75

Vendor Support

74

Availability and Quality of Training

72

Product Strategy and Rate of Improvement

72

Looker Reviews

Lisa S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

It's ok. Standard dashboard,

Likeliness to Recommend

6 /10

What differentiates Looker from other similar products?

Google product

What is your favorite aspect of this product?

Google product, data democratization

What do you dislike most about this product?

In-house/Internal data visualization capabilities are limited.

What recommendations would you give to someone considering this product?

Depends on what they are currently using. What needs need to be met?

Pros

  • Continually Improving Product
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Cons

  • Less Productive

Viktor F.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

great product for data visualization

Likeliness to Recommend

10 /10

What differentiates Looker from other similar products?

ease of use and ease to connect to digital tools

What is your favorite aspect of this product?

the features offered and ease of use

What do you dislike most about this product?

times of loading at times

What recommendations would you give to someone considering this product?

to adopt it

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Rob T.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Looker gives you the Lens you need !! (all of you)

Likeliness to Recommend

10 /10

What differentiates Looker from other similar products?

Integration and customization ability

What is your favorite aspect of this product?

Ability to pass Account Ids , Contact IDs for showing that specific data on the SFDC object pages

What do you dislike most about this product?

speed to render

What recommendations would you give to someone considering this product?

Look at all of your tools, both 3rd party and homegrown. ( SFDC, Snowflake.. ) make sure all play well with the tool. Talk to folks who sell / service a similar one(s)

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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