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Looker

Composite Score
8.4 /10
CX Score
8.8 /10

What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

Company Details


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Awards & Recognition

Looker won the following awards in the Business Intelligence & Analytics - Midmarket category

Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

1
Since last award

95 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

2% Negative
7% Neutral
91% Positive

Pros

  • Trustworthy
  • Acts with Integrity
  • Transparent
  • Performance Enhancing

Feature Ratings

Average 79

BI Security

84

Data Exploration and Visualization

84

Dashboard

83

Operational Reporting Capabilities

82

Collaboration

82

Self Service and Ad Hoc Capabilities

80

Intelligent Alerts and Notifications

80

Data Connectors and Data Mashup

80

BI Platform Administration

79

Mobile

71

Vendor Capability Ratings

Average 76

Business Value Created

81

Quality of Features

79

Ease of Implementation

78

Ease of Data Integration

78

Breadth of Features

76

Ease of IT Administration

76

Ease of Customization

75

Usability and Intuitiveness

75

Vendor Support

73

Availability and Quality of Training

72

Product Strategy and Rate of Improvement

71

Looker Reviews

Ojelade O.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Compelling Visual and interactive dashboards

Likeliness to Recommend

7 /10

What differentiates Looker from other similar products?

Strong data governance with a reliable cloud storage.

What is your favorite aspect of this product?

Flexible deployment options and advanced data modeling features

What do you dislike most about this product?

Little experience such as slow performance bottlenecks and unoptimized databases

What recommendations would you give to someone considering this product?

It can be more flexible for non-technical users and BI new users

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Mary K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Looker is a great dashboarding tool.

Likeliness to Recommend

8 /10

What differentiates Looker from other similar products?

Looker is a great platform that makes visualisation intriguing for both beginners and experts .

What is your favorite aspect of this product?

My favourite aspect of Looker is it's flexibility and easy to navigate features.

What do you dislike most about this product?

I can't lay my hands on anything I dislike about Looker for now.

What recommendations would you give to someone considering this product?

Looker is a great place to start your visualisation journey because of it's flexibility.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Trudy A.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Looker: A Powerful BI Tool for Data-Driven Teams

Likeliness to Recommend

8 /10

What differentiates Looker from other similar products?

Looker has the LookML feature which allows consistent metrics and reusable definitions across all dashboards which I believe makes the work easier

What is your favorite aspect of this product?

LookML and Data trust

What do you dislike most about this product?

It has limited options for animations or charts especially when making a visualization report

What recommendations would you give to someone considering this product?

It's a great software but not the best yet, they need to upgrade on their features and tools

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Most Popular Looker Comparisons

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