Copy.ai Customer Reviews 2025 | AI Content Creation and Optimization

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CopyAI

Copy.ai

Composite Score

7.1 /10

CX Score

7.2 /10

17 Reviews

What is Copy.ai?

Copy.ai is a solution for enterprise marketing teams looking to improve their go-to-market strategy and streamline their content creation process. With Copy.ai, teams can quickly generate targeted sales copy that speaks directly to the pain points and needs of specific customer segments, helping them to more effectively engage with potential customers and close more deals. Additionally, our platform can be used to generate content that helps to establish thought leadership and build trust with potential customers, which can also help to improve the effectiveness of the team's GTM approach.

Company Details

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Copy.ai Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

88 Plan to Renew

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Copy.ai?

6% Negative

12% Neutral

82% Positive

Pros

Respectful
Unique Features
Acts with Integrity
Transparent

Feature Ratings

Average 74

Social Media Integration

Content Summarization

Content Editor

Translation

Customization

Image and Video Generation

Data Analysis

Artificial Intelligence and Natural Language Processing

Grammar and Spellcheck

Data Protection and Security

Search Engine Optimization

Vendor Capability Ratings

Average 70

Ease of Implementation

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Quality of Features

Availability and Quality of Training

Breadth of Features

Ease of Customization

Ease of Data Integration

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AI Writing Assistants

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Copy.ai Reviews

Reece B.

Role: Sales Marketing
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2025

Useful, helpful and perfect for modern society.

Likeliness to Recommend

9 /10

What differentiates Copy.ai from other similar products?

It has distinct features.

What is your favorite aspect of this product?

The quick response when requesting information, content or campaigns

What do you dislike most about this product?

The slow response when awaiting imagery or video to be created

What recommendations would you give to someone considering this product?

Make sure you're super clear with your prompt or request, as sometimes Copy AI can interpret it wrong if written incorrectly/

Pros

Effective Service
Altruistic
Client's Interest First
Over Delivered

Cons

Less Inspiring
Wastes Time

Giuseppe D.

Role: Operations
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2025

Good but not very good

Likeliness to Recommend

7 /10

What differentiates Copy.ai from other similar products?

Some functions are very technical to implement, so for an intermediate and all-encompassing use it is better to use other tools

What is your favorite aspect of this product?

The possibility of being able to use different LLM models

What do you dislike most about this product?

Simpler workflows can be easily replaced with a custom prompt

What recommendations would you give to someone considering this product?

If you are looking for something that does everything decently or is also useful in data analysis and reporting, it is better to look elsewhere.

Pros

Enables Productivity
Trustworthy
Efficient Service
Saves Time

Cons

Inhibits Innovation
Slower Product Innovation
Less Reliable

Fabio P.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2025

Likeliness to Recommend

8 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Helps Innovate

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Copy.ai

What is Copy.ai?

Company Details

Need Assistance?

Copy.ai Ratings

82 Likeliness to Recommend

88 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+76 Net Emotional Footprint

How much do users love Copy.ai?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Social Media Integration Generate content suitable for various social media platforms, increasing relevant social media posts across all channels and networks.

Content Summarization Automatically create concise summaries of longer pieces of content, such as articles or documents.

Content Editor Offer suggestions for improving the structure, coherence, and clarity of written content.

Translation Supports automatic translate to multiple languages.

Customization Product or service can be altered to suit the requirements of the user, customer or business.

Image and Video Generation Create images or videos based on textual input, or enhance existing media content with AI-generated elements.

Data Analysis Extract insights and trends from curated content helping users understand the context and preferences of an audience.

Artificial Intelligence and Natural Language Processing System recommends automated similar ideas, idea clustering, automated personalized user recommendations on content, and more.

Grammar and Spellcheck Rephrase or rewrite work to adjust length, detect grammar mistakes such as spelling and punctuation, and match style of content.

Data Protection and Security Includes data encryption, data audit, and data compliance.

Search Engine Optimization Generate copy that is SEO-friendly. Identify low-ranking content. Prioritize and cluster keywords for聽a top SERP ranking.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

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Copy.ai Reviews

Reece B.

Useful, helpful and perfect for modern society.

Likeliness to Recommend

Pros

Cons

Giuseppe D.

Good but not very good

Likeliness to Recommend

Pros

Cons

Fabio P.

Likeliness to Recommend

Pros

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Title

Feature Ratings

Social Media Integration

Content Summarization

Content Editor

Translation

Customization

Image and Video Generation

Data Analysis

Artificial Intelligence and Natural Language Processing

Grammar and Spellcheck

Data Protection and Security

Search Engine Optimization

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Quality of Features

Availability and Quality of Training

Breadth of Features

Ease of Customization

Ease of Data Integration