What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Enables Productivity
- Saves Time
- Continually Improving Product
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Grammar and Spellcheck
Article Summarizer
Topic Generator
Long Form Content Generation
Multi-Language Support
Style and Tone Suggestions
Text Personalization
Customization
Templates
Integration
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
ChatGPT Reviews
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Mar 2025
Really good IA
Likeliness to Recommend
Pros
- Efficient Service
- Effective Service
- Caring
- Respectful
Abdullateef A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2025
A nice software for better results
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
The functionality The ease of use The interface The customer support The implementation and integration
What is your favorite aspect of this product?
It has good functionality and wide services. Provides correct answers and helps refine my words in a better and professional way
What do you dislike most about this product?
The paid version can be made more affordable
What recommendations would you give to someone considering this product?
None really
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Faith E.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2025
CHATGPT - AI Tool that will change the world
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Wide-Ranging Knowledge Base Human-like Conversations
What is your favorite aspect of this product?
Large Knowledge Base
What do you dislike most about this product?
not a thing at the moment
What recommendations would you give to someone considering this product?
very easy to use
Pros
- Inspires Innovation
- Saves Time
- Fair
- Reliable
