What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Enables Productivity
- Saves Time
- Continually Improving Product
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Grammar and Spellcheck
Article Summarizer
Topic Generator
Long Form Content Generation
Multi-Language Support
Style and Tone Suggestions
Text Personalization
Customization
Templates
Integration
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
ChatGPT Reviews
Shivprasad S.
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted Apr 2025
chatgpt a game changer for day to day tasks
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT stands out with its natural, conversational tone, deep contextual understanding, and broad knowledge across topics. It adapts to user preferences, supports code, documents, and images, and integrates tools for real-time tasks鈥攐ffering a more versatile and human-like AI experience.
What is your favorite aspect of this product?
My favorite aspect of ChatGPT is its ability to understand context and carry on meaningful, coherent conversations across multiple interactions. It feels less like using a tool and more like talking to a helpful, knowledgeable assistant who remembers your goals and style.
What do you dislike most about this product?
What I dislike most about ChatGPT is that it can sometimes provide overly confident answers even when uncertain or lacking up-to-date information. This can be misleading if not cross-checked, especially for critical or time-sensitive topics.
What recommendations would you give to someone considering this product?
If you're considering ChatGPT, start by exploring its strengths in brainstorming, writing, coding, and learning support. Be clear with your prompts for best results, and always verify critical or real-time information. Use it as a creative partner, not a final authority.
Pros
- Helps Innovate
- Continually Improving Product
- Efficient Service
- Caring
Clark L.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Apr 2025
Like a Second Brain That Doesn鈥檛 Sleep
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
What makes ChatGPT different from all the other productivity tools I鈥檝e used is how it adapts to whatever I throw at it鈥攃ontent briefs, SEO meta description ideas, outreach email rewrites, competitor research breakdowns.
What is your favorite aspect of this product?
I鈥檝e even used it mid-client-call to check how best to explain a complex SEO concept, and it delivered on the fly.
What do you dislike most about this product?
I might start with a technical SEO task and five queries later, it鈥檚 forgotten where we began. Also, there are moments where it sounds confident鈥攂ut is completely wrong. So yeah, fact-checking is non-negotiable.
What recommendations would you give to someone considering this product?
do the training across your content, tech, and account teams. It鈥檚 brilliant, but only if you know how to guide it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Antonio P.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2025
Must have for evolving organizations!
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
First mainstream AI to be deployed. Overall amazing product, but with some limits. Competition is catching up
What is your favorite aspect of this product?
Easiness of use, data analysis capabilities, generalism of answers and solutions provided.
What do you dislike most about this product?
Sometimes you can give it bias and it keep answering within those boundaries. Also not good in images, sounds and whatever not text format.
What recommendations would you give to someone considering this product?
Must have to evolve for future challenges and to boost productivity!
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
