What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Enables Productivity
- Saves Time
- Continually Improving Product
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Grammar and Spellcheck
Article Summarizer
Topic Generator
Long Form Content Generation
Multi-Language Support
Style and Tone Suggestions
Text Personalization
Customization
Templates
Integration
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
ChatGPT Reviews
Gaurav G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2025
One of the Best AI Software
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
The response rate is very high and highly efficient as per the expectations. Even suggestions are out of the world
What is your favorite aspect of this product?
I like to get my mails corrected, and code generation in day to day work.
What do you dislike most about this product?
Not applicable
What recommendations would you give to someone considering this product?
It is really intelligent in answering the prompts. Highly recommended.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Unique Features
Rohit K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2025
Smart, Helpful, and Easy to Use,
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT apart is its ability to engage in natural, human-like conversations across a wide range of topics. It鈥檚 not just about answering questions, but also about understanding context, tone
What is your favorite aspect of this product?
My favorite aspect of ChatGPT is how it feels like you鈥檙e chatting with a real person. It can understand the context of conversations and adapt to different tones or topics, making it more interactive and engaging
What do you dislike most about this product?
I dislike most about ChatGPT is that sometimes it can miss the mark on more niche or highly detailed topics, especially if the question is very specific or technical
What recommendations would you give to someone considering this product?
I鈥檇 recommend giving ChatGPT a try for everyday tasks like brainstorming, quick answers, or even casual conversations. It鈥檚 great for getting fast help, but keep in mind it might not always be perfect for highly specialized or real-time information
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ravinder C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2025
ChatGPT - Your Trusted AI Knowledge Partner
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT stands out with its natural conversational ability, broad knowledge base, and context-aware responses. Unlike many other AI tools, it adapts to different tones, understands nuanced queries, and delivers detailed, coherent answers across a wide range of topics. Its integration flexibility and continuous learning improvements further set it apart as a truly versatile AI assistant.
What is your favorite aspect of this product?
Its ability to understand context and respond naturally makes interactions feel seamless and intuitive. Whether it's writing, brainstorming, coding, or solving problems, the experience is like collaborating with a knowledgeable and helpful teammate.
What do you dislike most about this product?
Image rendering and creation still need improvement quality and accuracy can vary, especially for complex or highly specific visuals. There's room to make it more consistent and detailed.
What recommendations would you give to someone considering this product?
Highly recommended for anyone needing writing, coding, brainstorming, or research support.
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Reliable
