What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Enables Productivity
- Saves Time
- Continually Improving Product
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Grammar and Spellcheck
Article Summarizer
Topic Generator
Long Form Content Generation
Multi-Language Support
Style and Tone Suggestions
Text Personalization
Customization
Templates
Integration
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
ChatGPT Reviews
Monica N.
- Role: Operations
- Industry: Not for Profit
- Involvement: End User of Application
Submitted May 2025
ChatCPT for development development
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
The most different is API and models on their proprietary data, enabling tailored performance for specific domains like healthcare, finance or customer service and education this makes fit different organization use
What is your favorite aspect of this product?
I like API which is designed to handle both small-scale projects and enterprise-level deployments, making it suitable for startups and large organizations alike.
What do you dislike most about this product?
some times AI doesn't give you proper recommendations on how to optimize usage this need to be worked up for effective useability
What recommendations would you give to someone considering this product?
For increased productivity in document development i recommend the solution to other users
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
Adaora K.
- Role: Operations
- Industry: Retail
- Involvement: End User of Application
Submitted May 2025
Solution provider, problem solver & very versatile
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Its intuitiveness and swiftness to comprehend the most vague question.
What is your favorite aspect of this product?
The fact that it also solves mathematical problems.
What do you dislike most about this product?
I like everything about it, it solves all my problems. However, why do I need to log in to get more solutions to my questions?? There is a limit to Ai pictures I can download if I don鈥檛 log in. Overall, it鈥檚 a very good software.
What recommendations would you give to someone considering this product?
It鈥檚 a solution provider to all questions or problems, just name it. It鈥檚 very versatile!!!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Olasubomi O.
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted May 2025
chatgpt taking stress off my desk
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
it has a wide range of content generation good customisation style handles files perfectly well has a better interface on desktop the voice and video is also an interesting aspect of the products
What is your favorite aspect of this product?
it has the ability to generate human like textrobotic response sometimes
What do you dislike most about this product?
robotic responses sometimes
What recommendations would you give to someone considering this product?
perfect product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
