What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Enables Productivity
- Saves Time
- Continually Improving Product
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Grammar and Spellcheck
Article Summarizer
Topic Generator
Long Form Content Generation
Multi-Language Support
Style and Tone Suggestions
Text Personalization
Customization
Templates
Integration
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
ChatGPT Reviews
Karan S.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted May 2025
Smartest AI chatbot of this era !
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Versatile AI tool for everyday task ranging from summarization, OCR, email writing, analyzing pds or webpages, information search and list goes on. - Real-time search is enabled making a great plus - Rich set of available GPTs like data analysis GPT and many more such curated GPT models - Context memory helps the tool to remember the past information - Search result coupled with sources - Multimodal capabilities
What is your favorite aspect of this product?
I use it for formatting resume, understanding complex job descriptions and for making good search strings.
What do you dislike most about this product?
Nothing as of now, everything seems perfect,
What recommendations would you give to someone considering this product?
Anyone who is operating a corporate, learning and education setup can purchase this wonderful tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mohd R.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted May 2025
A digital Companion That Thinks With You
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Chatgpt stands out because it feels more natural and understands context much better than its counterparts available in the market. It keeps the conversation going smoothly, making it feel like we are talking to a real person. Also, it supports different types of inputs likes text and images which adds its flexibility. It is very easy to use and is available anytime.
What is your favorite aspect of this product?
My favourite aspect about chatgpt is how easy it makes getting information irrespective of the topic. It gives a clear, helpful answer right away when asked anything - from quick facts to creative ideas. It saves me time and makes day to day tasks a lot simpler for me.
What do you dislike most about this product?
What i dislike about Chatgpt is that it sometimes gives answers which are not always accurate or reliable but sound convincing, especially when dealing with complex topics. Also, it sometimes struggles with creativity and fails to convey the artistic or emotional aspects of a conversation, which can make interactions seem less genuine.
What recommendations would you give to someone considering this product?
To get the best reponses, I would recommend starting with clear and unambiguous questions if you are considering using ChatGPT. It is excellent for handling routine tasks, brainstorming, and time savings, but always double check important details because it occasionally makes mistakes or misses subtle meanings. When used efficiently, it can be a useful and effective assistant for both personal and professional tasks.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Inspires Innovation
Emmanuel D.
- Role: Consultant
- Industry: Communications
- Involvement: End User of Application
Submitted May 2025
ChatGPT review
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
It's first to release new features, plus it's image generation is good
What is your favorite aspect of this product?
It's generalistic features
What do you dislike most about this product?
The price is a bit high
What recommendations would you give to someone considering this product?
You can get it for business and customise
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Cons
- Leverages Incumbent Status
