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ChatGPT Logo Award Winner Product Badge
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OpenAI

ChatGPT

Composite Score
8.9 /10
CX Score
9.2 /10
ChatGPT
8.9 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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Awards & Recognition

ChatGPT won the following awards in the AI Writing Assistants category

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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

98 Plan to Renew

83 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

2% Negative
2% Neutral
96% Positive

Pros

  • Enables Productivity
  • Saves Time
  • Continually Improving Product
  • Reliable

Feature Ratings

Average 84

Artificial Intelligence and Natural Language Processing

87

Grammar and Spellcheck

86

Article Summarizer

86

Topic Generator

85

Long Form Content Generation

83

Multi-Language Support

83

Style and Tone Suggestions

83

Text Personalization

82

Customization

81

Templates

80

Integration

80

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

86

Ease of Implementation

85

Business Value Created

84

Quality of Features

83

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

81

Ease of IT Administration

80

Ease of Customization

79

Availability and Quality of Training

79

Vendor Support

76

ChatGPT Reviews

Md F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

AI assistant that re颅volutionizes solving problems

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

As someone who has be颅en exploring the world of AI assistants, I have颅 to say that ChatGPT has truly blown me away. It's like having a knowledge颅able and articulate conversation partne颅r right at my fingertips. The depth of its unde颅rstanding, the fluency of its language, and the颅 creative problem-solving abilitie颅s it displays are simply astounding.

What is your favorite aspect of this product?

What I love most about ChatGPT is its versatility. Whe颅ther I need he颅lp with research, writing, coding, or eve颅n just casual conversation, it always rises to the occasion. The颅 way it can grasp the context of my querie颅s and provide tailored, insightful response颅s is truly remarkable. It's as if I have acce颅ss to a vast repository of information and a brilliant mind to help me navigate颅 it.

What do you dislike most about this product?

That said, it's important to remember that ChatGPT is an AI assistant, not a re颅placement for human expe颅rtise. While it can handle a wide颅 range of tasks with incredible skill, the颅re will always be some things that re颅quire a human touch. It's crucial to approach ChatGPT with a critical eye and to ve颅rify the accuracy and reliability of the information it provide颅s.

What recommendations would you give to someone considering this product?

If you're looking for an AI assistant that can take颅 your productivity and problem-solving capabilities to new he颅ights, I highly recommend giving ChatGPT a try. It has become颅 an indispensable part of my workflow, saving me time颅, enhancing my creativity, and helping me颅 tackle challenges in ways I ne颅ver thought possible.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Urnisha S.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

"Revolutionary Tool" "Seamless conversations"

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

ChatGPT distinguishes itself with advanced natural language processing capabilities enabled by cutting-edge deep learning techniques. It can comprehend a wide range of subjects, which leads to more logical and contextually appropriate discussions. Furthermore, its continuing learning and adaptation process guarantees continuous gains in responsiveness and accuracy. Furthermore, it offers customized solutions in a variety of fields.

What is your favorite aspect of this product?

My favorite aspect of ChatGPT is its ability to engage in natural and comprehensible talks about a variety of topics and how sensitive and flexible it is to various inputs. Its capacity to offer insightful and helpful responses also makes encounters pleasurable and enriching, which I find to be quite helpful. ChatGPT continuously improves itself based on user feedback.

What do you dislike most about this product?

What I dislike most about ChatGPT is the occurrence of inaccuracies or misconceptions, especially in sophisticated or nuanced conversations. Furthermore, there are often limits to dealing with specific requests, creating codes, or providing accurate responses.

What recommendations would you give to someone considering this product?

For someone considering ChatGPT, it's critical to understand its benefits in promoting natural and interesting talks on a variety of themes. To maximize its utility, users should provide clear and explicit instructions, which improve the model's capacity to create meaningful responses. Furthermore, users should be aware of the model's limits and be prepared to independently validate information as needed.聽

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Deep R.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Very useful tool and the price is justified.

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

The ChatGPT-4 model. It's very capable.

What is your favorite aspect of this product?

The subscription also includes DALL.E

What do you dislike most about this product?

Only 40 prompts in 3 hours

What recommendations would you give to someone considering this product?

Make different Tiers for multiple tiers of number of prompts in 3 hours.

Pros

  • Saves Time
  • Helps Innovate
  • Trustworthy
  • Unique Features

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