What is Automation Anywhere?
Automation Anywhere is the world鈥檚 leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company鈥檚 platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Automation Anywhere?
Pros
- Trustworthy
- Saves Time
- Helps Innovate
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Central Deployment
Code-Free Programming
Exception Handling
Action Logging
Performance Monitoring
Automation Orchestration
Concurrent Work
Real-Time Debugging
Natural Language Processing
Distributed Work
Sentiment Analysis
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Automation Anywhere Screenshots
Automation Anywhere Downloads
Automation Anywhere Videos
Automation 360 | Automation Anywhere Intelligent Automation Platform
What is RPA?
Document Automation
Cloud Native Platform
Process Discovery
AARI
Automation Anywhere Reviews
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Jul 2020
Good product.
Likeliness to Recommend
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
Cons
- Leverages Incumbent Status
- Vendor Friendly Policies
- Vendor's Interest First
Nelson G.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jul 2020
Robust feature set, forward thinking product!
Likeliness to Recommend
What differentiates Automation Anywhere from other similar products?
There is a lot that differentiates AA from other products, from the personalized nature of the support to the feature-set and forward thinking of the engineers. I believe that you will see Automation Anywhere pull ahead of the pack sooner than later.
What is your favorite aspect of this product?
The commitment of the group to the product. Everyone legitimately believes in this product and it shows in every aspect from sales to support.
What do you dislike most about this product?
Like many people, I disliked some changes from Automation Anywhere 11 to AA 2019, but understandably they are for the better. We have not moved to AA 2019 yet, but I believe it will be a new learning curve for my team to re-learn some of what they already know and are used to.
What recommendations would you give to someone considering this product?
Dive in head first. You will not regret the abilities that the software is capable of. Remember to think outside the box, but within the bot.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Robert L.
- Role: Information Technology
- Industry: Energy
- Involvement: Business Leader or Manager
Submitted Jul 2020
Provides tremendous opportunity to create value
Likeliness to Recommend
What differentiates Automation Anywhere from other similar products?
Integration of the platform - focus around AI/ML Power of IQBot On v11.3 - but can't wait to get on A2019 - intuitive development (citizen developer), discovery bot, MSFT integration
What is your favorite aspect of this product?
IQBot - the power of teaching and learning vs being "told"
What do you dislike most about this product?
Struggled with the AA vs IBM relationship
What recommendations would you give to someone considering this product?
Take the time to understand the product and the capabilities to identify the business value... then build the mandate, governance, and processes around driving and realizing monetary and non-monetary benefits.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
