What is Automation Anywhere?
Automation Anywhere is the world鈥檚 leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company鈥檚 platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Automation Anywhere?
Pros
- Trustworthy
- Saves Time
- Helps Innovate
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
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Feature Ratings
Central Deployment
Code-Free Programming
Exception Handling
Action Logging
Performance Monitoring
Automation Orchestration
Concurrent Work
Real-Time Debugging
Natural Language Processing
Distributed Work
Sentiment Analysis
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Automation Anywhere Screenshots
Automation Anywhere Downloads
Automation Anywhere Videos
Automation 360 | Automation Anywhere Intelligent Automation Platform
What is RPA?
Document Automation
Cloud Native Platform
Process Discovery
AARI
Automation Anywhere Reviews
Mahesh C.
- Role: Consultant
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted May 2025
Driving Digital Transformation with Automation Any
Likeliness to Recommend
What differentiates Automation Anywhere from other similar products?
Automation Anywhere stands out with its fully cloud-based platform, easy-to-use tools for non-tech users, and built-in AI (IQ Bot) for handling documents. It also offers real-time bot performance tracking (Bot Insight) and strong security features. These make it great for companies wanting fast, smart, and secure automation without needing heavy IT setup.
What is your favorite aspect of this product?
The best thing about Automation Anywhere is that it's easy to use and works straight from your browser鈥攏o big software setup needed. You can build bots by just dragging and dropping steps, even if you're not a tech expert. It also has a smart feature called IQ Bot that helps read documents like invoices and forms. Plus, because it鈥檚 cloud-based, it鈥檚 fast, flexible, and easy to use from anywhere.
What do you dislike most about this product?
Some downsides of Automation Anywhere include its high cost, especially for smaller businesses, and performance issues when handling large volumes of data or multiple bots. There鈥檚 also a learning curve for advanced features like IQ Bot, and some integrations can be tricky for non-technical users.
What recommendations would you give to someone considering this product?
Before using Automation Anywhere, assess your automation needs, especially if dealing with repetitive tasks. Ensure your business is ready for a cloud-based solution. Prepare for a learning curve with features like IQ Bot and use Automation Anywhere University for training. Start small, scale as you grow, and consider the total cost before expanding.
Pros
- Performance Enhancing
- Trustworthy
- Enables Productivity
- Saves Time
Lisa G.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2025
Automation anywhere is an efficient program
Likeliness to Recommend
What differentiates Automation Anywhere from other similar products?
Its Automation Anywhere Robotic Interface works as a bridge to overcome the gap between the back office and the front office. Its AARI supports us in interacting with boots through a conversational interface, blended attended automation, and unattended automation for smoother workflows. It also offers a comprehensive integration with external sources and powerful applications.
What is your favorite aspect of this product?
Its cloud-native approach creates ease of deployment and scalability without any additional stock in infrastructure. It has proved a game-changer for my business as we were searching for software to modernize our workflow swiftly, hence reducing the time we usually spend on setup. Also, cognitive capabilities such as processing unstructured files through IQ bots, make it versatile for automating complex workloads.
What do you dislike most about this product?
There are not any considerable downsides except for minors. It is a great automation tool with high flexibility and is favorable for all scales of businesses. It is also very user-friendly and hence accessible for beginners as well as for experts.
What recommendations would you give to someone considering this product?
The automation of Automation Anywhere is not like 鈥渟et it鈥� and 鈥渇orget it鈥�. It demands regular check-in of performances as bots sometimes encounter performance issues when the process transforms and the system takes a new step while functioning.
Pros
- Performance Enhancing
- Effective Service
- Caring
- Altruistic
Ashok K.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2024
Great product to start your automation journey
Likeliness to Recommend
What differentiates Automation Anywhere from other similar products?
Less configurations required as it's started from browser.
What is your favorite aspect of this product?
It's user friendly and easy to learn.
What do you dislike most about this product?
Less flexible to customize
What recommendations would you give to someone considering this product?
It's very good for low hanging fruits ROI
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
