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Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere Logo Award Winner Product Badge
Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Automation Anywhere
8.8 /10

What is Automation Anywhere?

Automation Anywhere is the world鈥檚 leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company鈥檚 platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Altruistic
  • Effective Service

Feature Ratings

Average 84

Out of the box integration

90

Cloud Hosting

87

Code-Free Programming

86

Central Deployment

85

Action Logging

85

Automation Orchestration

85

Exception Handling

84

Concurrent Work

83

Performance Monitoring

83

Natural Language Processing

83

Distributed Work

83

Vendor Capability Ratings

Average 82

Business Value Created

84

Breadth of Features

83

Ease of Implementation

83

Ease of Data Integration

83

Ease of IT Administration

82

Quality of Features

82

Ease of Customization

81

Usability and Intuitiveness

81

Vendor Support

81

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Automation Anywhere Screenshots

Automation Anywhere Downloads

Automation Anywhere Videos

Automation Anywhere Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Apr 2022

Valuable Product Many & High Quality features

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Darshan M.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Automation justified well馃槉

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

Product performance and platform itself makes it far different than competition. Set of Automated driven features boost product marketing channel well and creates deep impression of Customer Satisfaction.

What is your favorite aspect of this product?

Reliable software Accuracy Data analysis for better decision making User friendly platform Easy to deploy at all levels Best Potential to achieve ROI soonest

What do you dislike most about this product?

Actually I didn鈥檛 noticed anything to dislike as every feature worked as expected. Hence, no areas of improvement from my side

What recommendations would you give to someone considering this product?

If you want to Automate Sales Process, this product is for you. You will surely get better business growth and enhanced productivity Go for it..

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Abeer M.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Many Features Easy-to-Use Time Saving Product.

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

We have solved many problems we had in the past before using Automation Anywhere. Mainly, we saved a lot of time and money, We reduced and minimized the risk of human errors and got rid of all the manual repetitive tasks so we can focus on the core of our business, All the people in charge of supervision are dedicated now to more important tasks. We succeed to reduce the response time of our business processes and this increased our performance and affected our overall ROI. Automation Anywhere was our business's best choice for 2020.

What is your favorite aspect of this product?

Their IQBot can automatically classify, extract and validate the information from business documents and emails. I also like the Bot Insight feature for analyzing and optimizing the processes.The visual flow charts and the drag-and-drop actions are great, Their great cloud architecture and security and the ease of use and access via the web-based user-friendly interface.

What do you dislike most about this product?

They need to improve the REST API documentation. It's not well detailed or clear enough for beginners. They need to provide some out-of-the-box AI and ML functions such as image classification and objection identification. They need to improve the real-time data and analytics. There is less support for various data types. The .NET Framework is not completely supported and they have to add more features to fully support the .NET. It would be helpful if they could add an option for developers to see graphical view or the code view options.

What recommendations would you give to someone considering this product?

Use Automation Anywhere to automate all the repetitive tasks that were previously done manually by individuals and to reduce the risk of human errors so we could save time and money. It's like creating a digital employee that will work more quickly and accurately than humans. We mainly use it for the service desk tasks to handle requests and also to create invoices and approve bills in the finance and accounting departments, and we're implementing it in all of our departments since we found the benefits of it.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Saves Time
  • Fair

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