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Automation Anywhere Logo Award Winner Product Badge
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Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Automation Anywhere
8.8 /10

What is Automation Anywhere?

Automation Anywhere is the world鈥檚 leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company鈥檚 platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Altruistic
  • Effective Service

Feature Ratings

Average 84

Out of the box integration

90

Cloud Hosting

87

Code-Free Programming

86

Central Deployment

85

Action Logging

85

Automation Orchestration

85

Exception Handling

84

Concurrent Work

83

Performance Monitoring

83

Natural Language Processing

83

Distributed Work

83

Vendor Capability Ratings

Average 82

Business Value Created

84

Breadth of Features

83

Ease of Implementation

83

Ease of Data Integration

83

Ease of IT Administration

82

Quality of Features

82

Ease of Customization

81

Usability and Intuitiveness

81

Vendor Support

81

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Automation Anywhere Screenshots

Automation Anywhere Downloads

Automation Anywhere Videos

Automation Anywhere Reviews

Paulo S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Automation Anywherecan you can use it!

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

At the beginning of the introduction, cooperation with Google Spreadsheets was very limited and, although good at Excel operations, it was difficult to create Google Spreadsheets. However, with the expansion of functions due to the version upgrade, it has become possible to operate reading and writing cells in spreadsheets. I think you may enjoy reading the spreadsheet management table and running it automatically in order according to the flags. In an environment where screen locking is required by time due to security policy, it is wonderful that you can easily configure it to run automatically.

What is your favorite aspect of this product?

Originally, when it was time to gather user requests into a spreadsheet, Google Script would notify an email and the person in charge would work on it, but with Google Script I was able to perform the function of creating a file, using the spreadsheet content as a trigger to create a file, and the bot to operate and work, and when finished, capture an image of the completion screen and email it. This removes the constraint of having to work when the time comes and reduces not only the hours of work but also the psychological load.

What do you dislike most about this product?

I have a bot runner installed in the VM environment to operate it, but it is not stable because functions that basically should succeed (like clicking a particular button in the browser on the screen) do not succeed. There is a failure log indicating that the button was not found, but if you run it again, it will succeed, so it's not like I made a mistake when creating the bot. It would be nice if the stability here could be improved further.

What recommendations would you give to someone considering this product?

Compared to client-side bot management, where bot management tends to be complicated, it is possible to manage the running state of bots with a server type, and it is relatively easy to operate not only with Excel but also with Google Spreadsheets. You can also register credentials such as IDs and passwords to log in to various services in a hidden state and use them when logging in, so even if multiple users use the registered password, other users can use it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alan S.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Gives peace of mind by automating the task

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

It has a simple UI and drags drops option. The automation assists me in making data entry work automatically rather than manually. Furthermore, email sharing in the form of batch data with only a name change is now easier to send with RPA.

What is your favorite aspect of this product?

I like this tool for a variety of reasons. The user interface is good, friendly, and simple to use. I also like that we can record processes and convert and share them. I also appreciate its versatility in that I can use it online without having to download anything, thanks to cloud automation. Within the software, anyone can create and program bots.

What do you dislike most about this product?

There are some minor limitations, as I've noticed that both the community and licensed versions occasionally stop and continue to load as deploying bot. The price is also high that burdening us, therefore, I wish it would be less.

What recommendations would you give to someone considering this product?

Manual processes exist in many areas, such as sending emails, and reports, creating presentations, and so on. With Automation Anywhere, we were able to automate all of these processes. Automation Anywhere is well suited for almost all types of application automation.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Matthias K.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Manual labor was elevated

Likeliness to Recommend

10 /10

What differentiates Automation Anywhere from other similar products?

Automation Anywhere greatly assists us in data processing, which was previously done manually; now everything is automated, although it has reduced monotonous work, as well as solved data and document extraction problems, and drastically improved our work activities.

What is your favorite aspect of this product?

I was blown away by how easy it is to create bots with this tool without having to know how to code, and the visual interface is well-designed for ease of use. Automation Anywhere offers a one-of-a-kind solution that is both efficient and engaging, maintaining high automation while saving time on manual tasks.

What do you dislike most about this product?

One thing I dislike about the tool is that the developer frequently has to rely on writing external vb scripts. For example, it does not provide a method for interacting with data operations. Our customer service experience was also less than satisfactory because they are completely irresponsible.

What recommendations would you give to someone considering this product?

Automation Anywhere is ideal for any organization that has processes with repetitive tasks. Many manual processes exist in many areas, such as sending emails, and reports, creating presentations, and so on. With Automation Anywhere, you will be able to automate all of these processes.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular Automation Anywhere Comparisons

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