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Automation Anywhere Logo Award Winner Product Badge
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Automation Anywhere, Inc.

Automation Anywhere

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Automation Anywhere
8.8 /10

What is Automation Anywhere?

Automation Anywhere is the world鈥檚 leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company鈥檚 platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com

Company Details


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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Altruistic
  • Effective Service

Feature Ratings

Average 84

Out of the box integration

90

Cloud Hosting

87

Code-Free Programming

86

Central Deployment

85

Action Logging

85

Automation Orchestration

85

Exception Handling

84

Concurrent Work

83

Performance Monitoring

83

Natural Language Processing

83

Distributed Work

83

Vendor Capability Ratings

Average 82

Business Value Created

84

Breadth of Features

83

Ease of Implementation

83

Ease of Data Integration

83

Ease of IT Administration

82

Quality of Features

82

Ease of Customization

81

Usability and Intuitiveness

81

Vendor Support

81

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Automation Anywhere Screenshots

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Automation Anywhere Reviews

Mohamed C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2022

Automation Anywhere helps with cloud integration.

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

I can swiftly identify issues and implement solutions because I have a transparent understanding of the efficiency of my production workflow. Process Mining is an essential tool for digital transformation in the modern day, and IBM did an excellent job with this one. As a result, I make it a point to recommend it to virtually every customer who comes into our network, regardless of whether they are interested in IT services or marketing.

What is your favorite aspect of this product?

I rely on Automation Anywhere when it comes to assisting both smaller and larger clients of my organization in the transition from manual to automated digital operations. As soon as we have finished installing it for a client, I will be able to quickly link it to their ERP system. After that, I will immediately begin collecting data and performing in-depth analysis, which will provide me with the intelligence I require to assist my client in making more informed decisions.

What do you dislike most about this product?

It is important to test your final product thoroughly after deploying any integration solution you use in your project. For instance, if you're making a sizable cloud-based software application, it's a good idea to consult with experts and map out the process in advance so that you know roughly what to expect and how to proceed when the time comes for deployment. Because of the potential for mistakes, this may get complicated. In such a case, how do you guarantee accuracy? If you don't know the first thing about coding or integration solutions, a simple answer is to hire a professional development team.

What recommendations would you give to someone considering this product?

It's never simple to grow without the correct tools, and our clients were experiencing a lot of difficulties with procurement, purchasing, and paying as a result. To overcome the difficulties associated with expanding an organization, businesses must use Process Mining and Robotic Process Automation as part of their digital transformation strategy. However, we might examine these processes鈥攂uying, ordering, billing, and paying鈥攊n isolation. Utilizing IBM's Process Mining, we were able to help our clients finally resolve years of issues with their purchasing, inventory management, and invoice processing.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Inspires Innovation

Jada S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2022

Automate Any Workflow 鈥 Anywhere, on Any Device

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

"Automation Anywhere" is the most comprehensive cloud-native RPA platform I have ever worked with, the AI/ML capabilities are amazing and the platform has a lot of quality features to empower every department in the organization with an intelligent, non-stop, and error-free digital employee to free them from mundane tasks and do their complex processes for them. I recommend "Automation Anywhere" to any company that wants to automate its processes and boost its business performance.

What is your favorite aspect of this product?

We usually give our clients the freedom to choose from the world's leading automation software, I have tried almost all of the software tools in the past, and nothing as powerful as the ones from IBM in Automation. until I found the most powerful combination of all time with Automation Anywhere and IBM Robotic Process Automation with IBM Business Automation Workflow Processes the combination could be when integrating Automation Anywhere with compared to this one.

What do you dislike most about this product?

Our team thought that creating a business bot was a low-code environment where people with basic coding knowledge could apply their abilities to make a functional chatbot, but we were wrong! One example of this is when we tried using basic coding skills to build our first chatbot. We would end up in all kinds of trouble whenever our developers tried to create something using the technical language they had been using within the Code Anywhere platform. However, when we saw how experienced coders approached things differently and utilized the services from Code Anywhere, things became noticeably easier than it initially was for us.

What recommendations would you give to someone considering this product?

Automation Anywhere is a fantastic solution for automating monotonous chores; it features the most user-friendly interface that is easily customized. It has saved us time and helped my team to operate more efficiently. I can never stop working because of its mobile application, and my complete staff can easily communicate with clients. I will like its interaction with other applications, which has made data drag and drop simple. If you have a large workload and want your staff to cooperate on a single platform so that they may work remotely as well, I believe Automation Anywhere is the best solution for you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Amr Y.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2022

Exceptional automation capabilities!

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

We use AA to create bots for multiple departments in a business-to-business industry. The bots have helped out multiple departments streamline their day-to-day operations. We have reduced the time taken to perform mundane tasks and we can perform these tasks at any time of the day, which was not possible before. The best part is that we can schedule the bots to run at any time of the day and they can run multiple times a day, making them a very useful tool. Automation Anywhere is the best software I've used recently to help me automate my workflow, saving me thousands of hours.

What is your favorite aspect of this product?

My favorite Automation Anywhere feature and most powerful capability is their very special and intelligent IQ Bot, which I deploy in almost every department and business unit in the organization. It's the greatest virtual assistant that deserves to be called a true digital employee of all time, with extensive capabilities to handle any number of repetitive and time-consuming tasks and processes easily and with a high level of performance and accuracy.

What do you dislike most about this product?

An additional OCR mode is something that would be welcome as the ability to enter text in a precise way. A thin client interface can always be improved, and other tasks could also be automated using panels and task editors. There isn't much to criticize concerning AA right now, the new UI in Automation anywhere's cloud version looks big though - like a word processing software. The debugger has too few options and it would have been better if it made the code more readable. Because of how large the text editor is, when used on bigger monitors, it was difficult to browse through longer pieces of code.

What recommendations would you give to someone considering this product?

Automation Anywhere provided solutions to my issues with automating our business processes and made it possible to use their Cloud-based intelligent automation platform so that I could have the best of the AI revolution with all the benefits of cloud computing. I've used the Enterprise and Advanced packages to achieve my automation goals and it saved me a lot of time and money, which I will be using for my next project. I was confused about which software was the best for my business needs. I spent hours comparing different software options. Then I found Automation Anywhere.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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