What is Adobe Experience Manager?
It鈥檚 a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets. Adobe Experience Manager Sites lets you create, manage, optimize, and deliver digital experiences across channels. And you can ensure that your content across web, mobile, and apps is built efficiently and delivered quickly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Experience Manager?
Pros
- Reliable
- Security Protects
- Enables Productivity
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi Channel Support
Content Workflow Management
Content Repository
Standard Templates
Web Publishing Capabilities
Analytics and Reporting
Content Security
E-Commerce Integration
Digital Asset Management
Management Interface
Social Media Integration
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Quality of Features
Business Value Created
Ease of Customization
Ease of Implementation
Breadth of Features
Availability and Quality of Training
Vendor Support
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Also Featured in...
Content Marketing
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Digital Asset Management
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Enterprise Content Management - Enterprise
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Adobe Experience Manager Reviews
Vanessa F.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2025
Experience Management, Elevated.
Likeliness to Recommend
What differentiates Adobe Experience Manager from other similar products?
Adobe Experience Manager has become our go-to platform for creating and managing digital experiences at our IT agency. As a Network Engineer, you might think my role wouldn鈥檛 involve much interaction with a CMS, but AEM鈥檚 integration capabilities with APIs and cloud infrastructure often bring me into the fold. It鈥檚 a powerhouse that goes beyond just content management鈥攊t鈥檚 a full-fledged digital experience enabler.
What is your favorite aspect of this product?
The seamless integration with Adobe鈥檚 Creative Cloud is my favorite feature. Our design team can push assets directly from Photoshop or Illustrator into AEM, where they鈥檙e immediately ready for use. From my perspective, the simplified workflow minimizes the back-and-forth, making it easier for IT to maintain performance standards while empowering the creative team to stay productive.
What do you dislike most about this product?
The platform鈥檚 complexity can be daunting, especially for teams that aren鈥檛 familiar with its architecture.
What recommendations would you give to someone considering this product?
AEM has enabled us to deliver consistent, high-quality experiences for our clients while reducing content production times. It also provides excellent analytics, which helps both IT and marketing teams understand how content performs across different channels. This cross-departmental visibility has been a game-changer for aligning our strategies.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Unique Features
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2024
A leader in Marketing space w/ excellent products
Likeliness to Recommend
Pros
- Reliable
- Trustworthy
- Unique Features
- Inspires Innovation
Gary A.
- Role: Information Technology
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Dec 2024
The Power of Personalization in Healthcare.
Likeliness to Recommend
What differentiates Adobe Experience Manager from other similar products?
AEM is a comprehensive solution for creating personalized, efficient, and engaging patient experiences across multiple digital channels. For healthcare organizations like ours, where clear communication is vital, AEM ensures that every patient interaction is seamless and aligned with their specific needs.
What is your favorite aspect of this product?
What really stands out about AEM is its ability to integrate with other systems, particularly EHRs and CRM platforms. The integration of patient data with the content we display ensures that we are delivering timely, contextually relevant information. For example, when a patient鈥檚 lab results are available, AEM can automatically trigger a message to the patient with instructions on the next steps, enhancing patient care and reducing the need for manual follow-up.
What do you dislike most about this product?
One downside is the complexity of its initial setup and configuration.
What recommendations would you give to someone considering this product?
If you鈥檙e looking for a robust solution for managing patient-facing content and improving patient engagement, Adobe Experience Manager is a powerful choice. Its flexibility, integration capabilities, and ability to deliver personalized content are especially valuable in healthcare settings, where clear and timely communication can have a direct impact on patient outcomes
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
