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Sample Communication Plan

Author(s): Sandi Conrad, Emily Sugerman

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Use this template to develop a communication plan that outlines what stakeholders can expect as the process improvements recommended in the Standardize the Service Desk blueprint are implemented.

Tags

Service desk, service desk software, ITSM tool, incident, severity, impact, request, knowledgebase, staffing, categories, catyegorization, prioritization, priorities, escalation, workflow, customer service, project handover, service management, implementation roadmap, Communication, Communicate, Communication plan

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Standardize the Service Desk

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