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Stakeholder support can make or break a service desk initiative. The Executive Presentation template provides an example of how to organize the process improvements...
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A repository of typical workflows.
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The Service Desk Roadmap helps track outstanding implementation activities from your service desk standardization project.
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A sample template to guide your communications around the integration and implementation of your overall service desk improvement initiatives.
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Use this tool to help identify and quantify the security impacts of negative vendor actions.
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Use this research to better understand the negative impacts of third-party vendor actions on your organization.
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It is time to start looking at risk realistically and move away from 鈥渢rust but verify鈥� toward zero trust.
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Use this research to better understand the negative impacts of vendor actions on your brand reputation.
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Use this tool to help identify and quantify the reputational impacts of negative vendor actions.
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Organizations must diligently assess and protect their reputations, both in the market and internally.
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