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Follow the methodology to increase the number of grants your organization secures.
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Submit a grant application that increases your rate of success in being awarded the grant. Identify opportunities to enhance future grant applications.
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Write a grant application that clearly articulates the goal of your organization's initiative and the impact on both the business and the community if you are awarded the...
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Obtain consensus among members of your working group on which grants should be pursued based on their priority.
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Learn how to identify grant funding opportunities that align with the priorities of your organization.
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Score vendor proposals and construct a SOW for a contact center solution.
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Gather business requirements, define key deliverables, and shortlist contact center vendors for RFP/RFQ issuance.
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Establish vision and key metrics and choose a right-sized contact center architecture.
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The contact center marketspace hosts an array of architectures, making it difficult for IT to choose a right-sized solution that meets business requirements. From...
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Define your department鈥檚 strategy through your understanding of your department combined with everything that you do and are working to do.
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