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Optimize IT Change Management Improvement Initiative: Project Summary Template

Stakeholder support can make or break a change management initiative. The project summary template provides an example of how to organize your process improvements for...

Change Management Risk Assessment Tool

This tool is designed to help organizations assess the risk of incoming changes based on likelihood and impact.

Request for Change Form Template

The creation of a request for change (RFC) form for the enterprise can be a time consuming and daunting task. Save time by customizing this form to the context of your...

Change Manager

The Change Manager ensures that all changes are managed in a controlled manner, including standard changes and emergency maintenance relating to business processes,...

Change Management Maturity Assessment Tool

This tool is designed to help organizations assess the maturity of their change management practice and identify gaps in processes.

Take Control of Infrastructure and Operations Metrics – Phase 2: 91Ƭ Strategy

This phase of the blueprint, Take Control of Infrastructure and Operations Metrics, will help you make an action plan for your metrics and communicate to CIO and IT staff.

Take Control of Infrastructure and Operations Metrics – Phase 1: Gap Analysis

This phase of the blueprint, Take Control of Infrastructure and Operations Metrics, will help you discover your business challenges and IT goals, and find your target...

Infra & Ops Metrics Executive Presentation

Leverage this template to create a communication tool after implementing your Infra & Ops metrics program, and use it when meeting with the CEO, CIO, and business leads.

Infra & Ops Metrics Program Roles & Responsibilities Guide

Use this RACI chart to outline metrics program roles and responsibilities at your organization.

Infra & Ops Metrics Definition Template

This template will provide the means to track data on each metric that enables full lifecycle management.
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