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Use these examples to guide your KB article templates and to clarify appropriate level of detail.
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This storyboard will help you manage IT problems and incidents, reducing incident volume and severity through effective incident and problem management. Engage in proactive...
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The goal of a quality change management program should be to reduce risk incurred through changes. Creating standardized, repeatable processes is the key to achieving that...
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This tool is designed to help organizations plan the implementation of their standardized change management practice.
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This tool is designed to help organizations record and track key metrics related to change management.
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This template is used to outline the key audiences for communication and draft messages for each audience as part of the new change management program rollout.
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Use this blueprint to help you assess gaps in your change management practice, create standardized processes, reduce risk, and implement the project effectively.
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This checklist is designed to help you make quick progress on building a post-implementation checklist for your own change management practice.
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This template is designed to provide an example of pre-approved, normal, expedited, and emergency change workflows that make up the change management process.
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This checklist is designed to help you make quick progress on building a pre-implementation checklist for your own change management practice.
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