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Use this template to assess benefits of Copilot for business units and identify use cases for each department.
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Misalignment between IT change management and project management leads to headaches for both practices. IT leaders must involve project management throughout the change...
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Use this storyboard to align projects within your IT change management lifecycle.
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This template is designed to give organizations a defined set of standards and guidelines to conduct their change management practice effectively.
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IT Operations continue to be challenged by increasing needs for scale and speed. We鈥檝e seen Agile evolve into DevOps, then different 鈥渪Ops鈥� that are too many to count....
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IT Operations continue to be challenged by increasing needs for scale and speed. We鈥檝e seen Agile evolve into DevOps, then different 鈥渪Ops鈥� that are too many to count....
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Use this template to create and communicate your standard operating procedures (SOP) to ensure ongoing maintenance of the CMDB under the configuration management program.
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Use this template to assess capability to pass audits, adding to the template as needed to meet internal auditors鈥� requirements.
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Use this template to build a policy for the configuration management program.
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Use this library to view sample workflows and a data model for the configuration management program.
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