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This tool will help you assess the current organizational change management capabilities in your organization.
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This phase will help you design a communication slide that paints the picture of what your program will look like in the short and long terms.
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This phase will help you take the outputs from the current state assessment, synthesize themes, and identify roadmap activities.
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This phase will help you assess multiple aspects of your service management program to establish the current state.
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More than 80% of the larger enterprises we鈥檝e worked with start out wanting to develop advanced Service Management processes without having the cultural and organizational...
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This blueprint will help you develop a roadmap for your service management program.
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This project charter helps you document the initiative stakeholders, project team members, communication plan, and project status.
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Use this tool to assess your current overall service management maturity level, as well as percentage of completeness for individual processes.
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This blueprint will help you develop a roadmap for your service management program.
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Read this Executive Brief to understand why prioritizing in-demand services for an infrastructure services playbook will help you improve service delivery.
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