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Tagged - service catalog

Service Desk Internal Service Level Agreement Template

Create the internal service desk SLA by amalgamating the insights from the current and target state analysis.

Service Catalog End-User Satisfaction Survey

Understanding end users’ attitudes towards IT services is essential for improving the service catalog and the overall quality of IT services as a whole. This survey will...

Service Catalog Standard Operating Procedure

This template is designed to guide the process of creating the service catalog as well as help to streamline future additions of services to the service catalog. It will...

Service Catalog Current State Questionnaire

Determine the potential benefits of implementing a service catalog and what opportunities it would afford you.
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