|
Use this blueprint to create a service request management program that provides immediate value. The template includes the following sections:
- Design the Service
-...
|
|
|
Use this template to determine what information is needed for vetting software requests coming into the organization.
|
|
|
Use this library of workflows as a starting point for creating and fulfilling requests for applications and equipment in a service catalog.
|
|
|
Use this template to create a presentation and communications plan for launching the new service and service request catalog.
|
|
|
Read this Executive Brief to understand benefits of transitioning to shared services and why it has become a growing trend.
|
|
|
This phase will help you identify your key drivers for shared services, determine the feasibility to move into shared services and discover challenges for such transition.
|
|
|
This phase will walk you through a procedure to select the best model that suits your organization's requirement for shared services.
|
|
|
It looks advantageous to share services that are unanimously used throughout the organization. However, business units may be reluctant to leverage such services....
|
|
|
Leverage this template to create a communication deck to CXOs during and after implementing shared services.
|
|
|
This phase will help you establish a clear shared services roadmap for each task, define a timeline and ownership, and build a plan to communicate the changes to key...
|
|
