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This template, part of the blueprint, Own the Cloud: Strategy and Action Plan, will serve as a repository of information about your goals and the steps you're taking to...
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The business needs IT to deliver more projects and work orders every day. Common activity and velocity-based metrics used by application development leaders do not create...
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A project charter defines the project and lays the foundation for all subsequent project planning. It is a critical communication tool for the project purpose, scope, and...
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Use this template to document project intentions, objectives, benefits, and costs. Use this completed tool to help obtain project sponsorship.
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The Launch the Project phase will walk you through completing Info-Tech's project charter template. This phase will help you build a balanced project team, create a change...
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Completing the project charter will help you get the project off the ground.
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Create a roadmap of your overall service maturity, and leverage recommendations to get you where you want to go.
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鈥婽he business is rarely satisfied with current service levels. However this dissatisfaction is often based on perception. Without an internal SLA that effectively tracks...
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The service desk is at the front line of IT services and is among the most process-intensive elements of any IT operation. Use this tool and template to assess IT service...
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91制片厂ing a management development program involves a lot of moving parts; it's easy to lose track of where you鈥檝e been. Use this Management Development Program Plan...
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