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IT has a unique ability to see connections across the organization and how information flows through its systems. That makes IT ideally positioned to lead service design –...
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An Excel-based template that deftly aligns the three layers of your service: customer, business, and operational.
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A valuable PPT template to build a clear, compelling statement of your service’s purpose and value to help land approval and funding for it.
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A step-by-step approach to sustainable enterprise service design that truly works for customers, employees, and the organization.
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An executive communication slide deck to demonstrate the value of enterprise business analysis in your organization.
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Enabling business analysis to step outside of operations and tactics, making the case for that same value at the enterprise, strategic level.
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If you’ve only been using business analysis at the project level, you’ve only scratched the surface of the BA’s potential. Enterprise business analysis is a powerful...
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Microsoft Dynamics 365 Finance & Operations is expensive, benefits can be difficult to quantify, and optimization can be difficult to navigate. Take a proactive approach to...
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Workday is expensive, benefits can be difficult to quantify, and optimization can be difficult to navigate. Take a proactive approach to continually monitor and optimize...
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Workday is a core tool that the business leverages to accomplish its goals. Strategically re-align business goals, identify business application capabilities, understand...
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