
What is Zyxel Next-Gen Firewall?
Get protection from malware and unauthorized application for your business. Keep your business running smoothly without downtime by protecting your network from outside threats. Deliver collaborative approach to complex security threats with unified management.
Company Details
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Get AssistanceZyxel Next-Gen Firewall Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zyxel Next-Gen Firewall?
Pros
- Caring
- Reliable
- Performance Enhancing
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Network Access Control
Advanced Threat Protection
Deep Packet Inspection
Vulnerability Detection
Virtual Firewall
Application Control
Sandboxing
Identity Based Control
Web Content Filtering
Encrypted Data Control
Virtual Private Network
Vendor Capability Ratings
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Ease of Implementation
Ease of IT Administration
Breadth of Features
Ease of Customization
Quality of Features
Zyxel Next-Gen Firewall Reviews

Nishad R.
- Role: Operations
- Industry: Transportation
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2025
Prevents outer threats effectively
Likeliness to Recommend
What differentiates Zyxel Next-Gen Firewall from other similar products?
The major factor that differentiates Zyxel Next-gen Firewall is the ability to tackle unwanted malware and ransomware.
What is your favorite aspect of this product?
I was looking for a firewall that could intercept hacking of our databases and this software does it the best.
What do you dislike most about this product?
I wish there more updates to the virus and malware database since they are ever evolving and such a headache.
What recommendations would you give to someone considering this product?
I believe that this firewall system is best suited for preventing vulnerability which is required to protect our data systems.
Pros
- Enables Productivity
- Efficient Service
- Acts with Integrity
- Includes Product Enhancements
Guilherme S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
The best solution to keep my network safe
Likeliness to Recommend
What differentiates Zyxel Next-Gen Firewall from other similar products?
It stands out from the rest because it protects infrastructure without sacrificing performance, and its security capabilities are incredibly strong and useful.
What is your favorite aspect of this product?
My favorite aspect is that the administration panel is intuitive and I liked its intrusion prevention system and application control.
What do you dislike most about this product?
The default interface options may be somewhat limited.
What recommendations would you give to someone considering this product?
Its a robust and reliable solution that offers comprehensive protection without the cost and complexity of larger alternatives. Go for it.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Less Fair
- Charges for Enhancements
Roberto O.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Sep 2025
Security tool that makes the network secure
Likeliness to Recommend
What differentiates Zyxel Next-Gen Firewall from other similar products?
In short, I can assume that it is an efficient tool unlike the rest because it offers functionalities to access the office network and files in the cloud with a secure, stable, and reliable connection.
What is your favorite aspect of this product?
I love that its excellent and reliable, and I dont have to worry about websites not loading, freezing, or annoying security alerts. Everything works well and is effective because the protection works silently.
What do you dislike most about this product?
What I didn like was that if I need a feature with a specific site I have to contact the IT team.
What recommendations would you give to someone considering this product?
I recommend you consider this protection tool, which gives you confidence in your data and the relief of knowing your connection will be protected by this system.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Effective Service
Cons
- Less Friendly Negotiation