Zyxel Next-Gen Firewall Customer Reviews 2025

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Zyxel

Zyxel Next-Gen Firewall

Composite Score

8.5 /10

CX Score

8.8 /10

46 Reviews

What is Zyxel Next-Gen Firewall?

Get protection from malware and unauthorized application for your business. Keep your business running smoothly without downtime by protecting your network from outside threats. Deliver collaborative approach to complex security threats with unified management.

Company Details

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Zyxel Next-Gen Firewall Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zyxel Next-Gen Firewall?

2% Negative

0% Neutral

98% Positive

Pros

Caring
Reliable
Performance Enhancing
Efficient Service

Feature Ratings

Average 78

Network Access Control

Advanced Threat Protection

Deep Packet Inspection

Vulnerability Detection

Virtual Firewall

Application Control

Sandboxing

Identity Based Control

Web Content Filtering

Encrypted Data Control

Virtual Private Network

Vendor Capability Ratings

Average 77

Usability and Intuitiveness

Business Value Created

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Ease of Implementation

Ease of IT Administration

Breadth of Features

Ease of Customization

Quality of Features

Zyxel Next-Gen Firewall Reviews

Sweta A.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2025

affordable enterprise firewall

Likeliness to Recommend

10 /10

What differentiates Zyxel Next-Gen Firewall from other similar products?

the product provides enterprise-grade security features at a competitive price point, making it accessible to smbs.

What is your favorite aspect of this product?

it offers a strong value proposition by providing robust protection without the high licensing costs of some competitors.

What do you dislike most about this product?

some of the premium features are locked behind higher-tier licensing. it may also lack deep integrations with other enterprise platforms compared to larger vendors.

What recommendations would you give to someone considering this product?

best for budget-conscious businesses that still need solid, reliable network protection.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Monika S.

Role: Information Technology
Industry: Not for Profit
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2025

Safe network and safe digital environment.

Likeliness to Recommend

9 /10

What differentiates Zyxel Next-Gen Firewall from other similar products?

It allows you to monitor and manage online activity with proper internet connections, blocks inappropriate content and scans dark webs to ensure safer digital environment.

What is your favorite aspect of this product?

Zyxel Next-Gen Firewall blocks access to phishing sites, malicious downloads and risky links allowing to browser securely without worries of cyber attacks.

What do you dislike most about this product?

It slowdown the system and network performance during the scanning process.

What recommendations would you give to someone considering this product?

It's detects and eliminates malware,ransomware and other threats protecting against know and emerging cyberthreats.

Pros

Continually Improving Product
Efficient Service
Effective Service
Respectful

Akash S.

Role: Information Technology
Industry: Food and Beverage
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2025

Strong and powerful firewall mechanism

Likeliness to Recommend

10 /10

What differentiates Zyxel Next-Gen Firewall from other similar products?

Been using for a while now and I can confidently confirm that it has a wide range of defenses that really sets it apart from its peers.

What is your favorite aspect of this product?

Having worked in IT field, I can say that it has a comprehensive firewall protection mechanism against a range of threats like unauthorised access and malicious traffic.

What do you dislike most about this product?

I would like to suggest the vendor to renew the software patches often.

What recommendations would you give to someone considering this product?

A very powerful firewall mechanism that really protects our information stockpile is excellent choice for anyone considering the purchase.

Pros

Reliable
Performance Enhancing
Unique Features
Effective Service

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Zyxel Next-Gen Firewall

What is Zyxel Next-Gen Firewall?

Company Details

Need Assistance?

Zyxel Next-Gen Firewall Ratings

90 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Zyxel Next-Gen Firewall?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Network Access Control Endpoint integration to ensure each connecting device has appropriate security.

Advanced Threat Protection ATP refers to a category of security solutions that defend against sophisticated malware or hacking-based attacks targeting sensitive data.

Deep Packet Inspection Control and enforcement of protocols including industrial protocols.

Vulnerability Detection Detection of vulnerabilities on hosts through traffic analysis.

Virtual Firewall A VF runs entirely within a virtual environment and provides packet filtering and monitoring provided by a physical firewalls

Application Control The solution provides ICAP support, anti-circumvention support, and an auto-record function of all traffic session details.

Sandboxing Sandboxing聽is a software management strategy that isolates applications from critical system resources and other programs and tests its contents

Identity Based Control Mapping of specific security policies to defined user groups and individuals.

Web Content Filtering Restrictive filtering of web surfing to limit exposure to harmful and inappropriate sites.

Encrypted Data Control Native decryption and re-encryption of SSL and SFTP traffic for thorough inspection.

Virtual Private Network Offers IPSEC (for site-to-site tunnels) and SSL VPN (for remote access) options.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Zyxel Next-Gen Firewall Reviews

Sweta A.

affordable enterprise firewall

Likeliness to Recommend

Pros

Monika S.

Safe network and safe digital environment.

Likeliness to Recommend

Pros

Akash S.

Strong and powerful firewall mechanism

Likeliness to Recommend

Pros

Most Popular Zyxel Next-Gen Firewall Comparisons

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Sophos Firewall

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Title

Feature Ratings

Network Access Control

Advanced Threat Protection

Deep Packet Inspection

Vulnerability Detection

Virtual Firewall

Application Control

Sandboxing

Identity Based Control

Web Content Filtering

Encrypted Data Control

Virtual Private Network

Vendor Capability Ratings

Usability and Intuitiveness

Business Value Created

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Ease of Implementation

Ease of IT Administration

Breadth of Features

Ease of Customization

Quality of Features